Summary
Overview
Work History
Education
Skills
Timeline
Generic
Javed Nadeem

Javed Nadeem

Business Development
Bangalore

Summary

Dedicated Business Development with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

12
12
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Senior Associate

Magicpin
Bangalore
07.2022 - Current
  • Merchant onboarding , and retention by providing holistic solution to their business needs.
  • Developed new sales opportunities through development and rollout of promotional plans.
  • Improved Merchant satisfaction by quickly and effectively addressing inquiries and complaints.
  • Working closely with marketing team to best optimize results for clients
  • Managing end-to-end sales process and supporting bi-directional businesses
  • Defined work plans in alignment with stakeholder requirements.
  • Served as keyholder, overseeing business opening and closing operations.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Achieved Merchant satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
  • Coordinate with Finance department to get quick clarification on merchant payment related matters
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.

Territory Sales Manager

Anarock Group
Kolkata
02.2022 - 06.2022
  • On-boarding new Apartments / Housing Complex on Apna Complex platform
  • Collaborating with the various stakeholder of Real estate builders/Promoters/ Society committee members for Demo/Presentation of solutions related to Gated Security & ERP Accounting
  • Maintaining potential leads through CRM
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Carefully analyzed data to determine most effective sales strategies.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.

Business Development Manager

Big Basket
Kolkata
07.2020 - 02.2022
  • Key contributor for BB Daily achieving breakeven in less than1.5yrs of start up
  • Increased 25% subscription & 30% daily orders in Q3, 2021
  • Handling 950 top society and increased penetration rate by 25%
  • Responsible for handling 60cr business/year with margin of 20% profit
  • Managing Marketing Activity Like BTL/ Promotions & Events across all societies listed with BB Daily service every weekend
  • Managing Budget for Marketing activity for visibility of BBDaily service
  • Making strategies & offers which help to maximize Acquiring New Customer, retain old customer, increase orders, increasing penetration% in the society.
  • Travel extensively and supervise personals on day-to-day business
  • Suggest improvements in business strategies based on customer feedback
  • Directed all meetings with Secretary/President of Society for activity permission
  • Approve budgets and conduct financial due diligence exercises
  • Reviewing and evaluating weekly KPI achievement of business dev. executive
  • Create training program and course design for business dev. executive
  • liaison with operation team for solving customer complain and delivery issue

Business Development Executive

Big Basket
Kolkata
02.2019 - 06.2020
  • Acquisition of new customer from mapped societies by driving BTL Activities like leafleting/canopy/standee/ banner/poster/advertisement
  • Meeting with society (Secretary/President/FM/Caretaker) for activity permission • Retention customer by solving grievance and giving offers
  • Understanding of Market competition and customer requirement.
  • Daily generating order by maintaining good relationship with customers
  • Vendor Acquisition, Vendor Management and Vendor Payment

Entrepreneur

Forever Teen
Kolkata
12.2011 - 01.2019
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
  • Prepared annual budgets with controls to prevent overages.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
  • Promoted positive customer experience through day-to-day supervision and management.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Account Manager

Netplace Technologies
Kolkata
02.2011 - 11.2011
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Analyzed key competitors to respond to competitive threats.
  • Developed pipeline to monitor sales progress and boost company revenue.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Sales Executive

HBL Global
Kolkata
10.2008 - 03.2009
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

MBA - Finance

West Bengal University Of Technologies
Kolkata
07.2009 - 06.2011

Bachelor of Commerce - Accounting And Finance

Calcutta University
Kolkata
07.2004 - 06.2008

High School Diploma -

DAV Model School
Durgapur
06.2002 - 05.2004

Skills

Key Account management and business development

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Timeline

Senior Associate

Magicpin
07.2022 - Current

Territory Sales Manager

Anarock Group
02.2022 - 06.2022

Business Development Manager

Big Basket
07.2020 - 02.2022

Business Development Executive

Big Basket
02.2019 - 06.2020

Entrepreneur

Forever Teen
12.2011 - 01.2019

Account Manager

Netplace Technologies
02.2011 - 11.2011

MBA - Finance

West Bengal University Of Technologies
07.2009 - 06.2011

Sales Executive

HBL Global
10.2008 - 03.2009

Bachelor of Commerce - Accounting And Finance

Calcutta University
07.2004 - 06.2008

High School Diploma -

DAV Model School
06.2002 - 05.2004

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