Summary
Overview
Work History
Education
Skillsets
Additional Qualification
Personal Information
Namesignature
Languages
Disclaimer
Timeline
Generic
Javed S K

Javed S K

Bangalore

Summary

To work in a dynamic and challenging environment where there is an opportunity of self-improvement in Sales & Marketing and Technical Support individual and group based work that will ultimately lead to the further development of my career and of the organization.

Results-driven Deputy Sales Manager known for high productivity and efficient task completion. Skilled in strategic sales planning, customer relationship management, and team leadership to drive sales growth. Excel at communication, negotiation, and problem-solving to achieve targets and enhance team performance. Ready to leverage skills in a new challenging environment to contribute to business success.

Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Overview

12
12
years of professional experience

Work History

Deputy Sales Manager

AXIS BANK LTD
Bengaluru
06.2022 - Current
  • Collaborated with internal teams on initiatives aimed at improving customer experience when using a credit card product.
  • Identified opportunities for process improvements within the department that would increase efficiency while reducing costs.
  • Developed and implemented strategies to acquire new customers for credit card products.
  • Negotiated with vendors to obtain favorable terms on credit card services.
  • Reviewed applications for credit cards ensuring accuracy of information before approving or denying requests.
  • Assisted in developing marketing campaigns that target existing customers for additional products or services related to their current account.
  • Developed and maintained relationships with key stakeholders within the organization to ensure successful implementation of projects.
  • Cultivated relationships with external partners, including banks, merchants, and consultants who provide services related to credit cards.
  • Resolved customer complaints regarding billing errors, payment disputes, and other product related inquiries.
  • Provided training and support to staff members on credit card policies and procedures.
  • Worked closely with team members across multiple departments such as sales, operations, finance, and legal teams to ensure compliance with all applicable laws and regulations.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

Relationship Manager

SBI Card & Payment Services
Mysore
06.2018 - 06.2022
  • Controlling the training and development of staff
  • Providing team with a stimulating and supportive environment
  • Guide Channel Sales team & introduce Clients to them
  • Maintain knowledge on all bank products & services & assist resolve Customer queries
  • Develop new relationship with customer to increase revenue & account
  • Create & enforce plan that will help meet the needs of customer
  • Build long term relationship with clients & customers
  • Work quickly to address & resolve customer issues
  • Notify the sales team of new sales & cross-selling opportunities.

Sales Head

JEG Enterprises
Bangalore
01.2013 - 05.2017
  • Setting sales targets
  • Providing team with a stimulating and supportive environment
  • Maintaining and increasing standards of Customer Service
  • Driving team performance
  • Controlling the training and development of staff
  • Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews preparing and completing action plans implementing production, productivity, quality, and customer-service standards resolving problems completing audits identifying trends determining system improvements implementing change
  • Identifies marketing opportunities by identifying consumer requirements defining market, competitor's share, and competitor's strengths and weaknesses forecasting projected business establishing targeted market share
  • Protects organization's value by keeping information confidential
  • Maintains promotional database by inputting invoice and bill-backdata
  • Updates managers by consolidating, analyzing, and forwarding daily action summaries
  • Updates job knowledge by participating in educational opportunities.

Education

Bachelors Of Business Management -

Gulbarga University, Gulburga.

Skillsets

  • Experience on supporting Desktop/Laptop issues related to Windows2000, XP, and Windows 7.
  • Experience with troubleshooting printers both local and on networks.
  • Experience on resolving technical queries on calls.
  • A fair knowledge on hardware and Networking issues.
  • Ability to communicate, delegate and insure completion of the processes. Effectively
  • Willingness to learn Technical and Managerial skills.

Additional Qualification

  • Completed Computer Hardware & Networking in VARUN Computer Education, Hospet-583201.
  • Completed Diploma in Computer Applications in VARUN Computer Education, Hospet-583201.
  • Microsoft Certified Professional 2003.

Personal Information

  • Father's Name: Jeelan Sab
  • Date of Birth: 08/26/84
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Namesignature

JAVED S.K

Languages

English, Hindi, Kannada, Urdu & Telugu

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and behalf.

Timeline

Deputy Sales Manager

AXIS BANK LTD
06.2022 - Current

Relationship Manager

SBI Card & Payment Services
06.2018 - 06.2022

Sales Head

JEG Enterprises
01.2013 - 05.2017

Bachelors Of Business Management -

Gulbarga University, Gulburga.

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Javed S K