JAVID AKTHAR
Chennai
Summary
DevOps & Cloud Engineer with 8 years of experience delivering stable, scalable, and maintainable infrastructure. Strong track record of improving deployment workflows, reducing operational friction, and supporting production systems under real workloads. Adept at diagnosing failures, tightening reliability, and driving automation that cuts manual effort and prevents repeat incidents. Experienced in building systems that are predictable, observable, and aligned with best practices in modern cloud operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Advisor II – Cloud & Infrastructure
Sherweb
04.2023 - 06.2025
- Designing, orchestrating, and managing Cloud infrastructure using Amazon Web Services (AWS)
- Developed Docker image builds, optimized Dockerfiles, and pushed images to AWS ECR.
- Deployed and managed workloads on Amazon EKS, resolving pod, networking, and scaling issues.
- Worked with Jenkins-based CI/CD pipelines, updating stages, troubleshooting failures, and supporting automated deployments using Docker and ECR/EKS.
- Automated operational tasks using Python and Bash, improving team efficiency.
- Developed and maintained monitoring and alerting systems, reducing mean time to resolution (MTTR) by 40% and improving system availability by 25%
- Collaborated with development teams to implement infrastructure as code, resulting in a 30% reduction in infrastructure costs and a 20% increase in system reliability
- Monitored cloud environments using CloudWatch, implemented alarms, and resolved system failures.
- Conducted deep troubleshooting across Linux servers, Docker containers, and AWS networking components.
- Implemented IAM best practices including MFA, fine-grained permissions, and key rotation.
Cloud & Systems Engineer
Supportmena Technologies
07.2021 - 02.2023
- Designed, deployed, and managed AWS environments using EC2, ALB, Auto Scaling, S3, Route53, ACM.
- Configured VPCs with subnets, routing tables, NACLs, NAT gateways, and secure inbound/outbound rules.
- Hosted applications on Linux (Apache/Nginx), handled deployments, performance tuning, and SSL setup.
- Led cloud migration activities including DNS, email, storage, and application workloads.
- Created and managed backup strategies using snapshots, lifecycle policies, and monitoring alerts.
- Performed root-cause analysis for cloud server, DNS, SSL, and networking issues.
Senior Analyst – Infrastructure Support
HCL Technologies
01.2019 - 05.2021
- Troubleshot enterprise systems including DNS, DHCP, Active Directory, VPN, and OS issues.
- Automated deployment and remediation tasks using SCCM and PowerShell.
- Performed Windows and Linux server support, GPO management, and AD administration.
- Resolved application failures across Exchange, Citrix, virtualization platforms, and enterprise tools.
Technical Support Engineer
Sitel Group
02.2017 - 01.2019
- Resolved customer technical issues related to connectivity, system setup, and account configurations.
- Diagnosed network issues involving DNS, TCP/IP, and VPN.
- Achieved consistently high customer satisfaction ratings and met strict SLA requirements.
Education
Bachelor of Science - Visual Communication
The New College
Chennai06-2017
Skills
- Cloud: AWS (EC2, VPC, IAM, S3, ECR, EKS, CloudWatch, Route53, Load Balancers)
- CI/CD: Jenkins, GitHub Actions (exposure), Git
- Containers: Docker, Dockerfile optimization, AWS ECR
- Kubernetes: EKS, Deployments, Services, ConfigMaps, troubleshooting
- Monitoring tools: AWS Cloud watch, Cloud Trail, Graphana, Prometheus
- IaC: Terraform (modules, VPC, IAM, EC2 provisioning),
- Linux: Administration, systemd, permissions, SSH, monitoring
- Scripting: Python automation, Bash scripts
- Networking: DNS, routing, subnets, security groups, NACLs, firewalls
- Security: IAM, MFA, key rotation, least-privilege model, server hardening
- Databases and Servers: Oracle, MySQL, Apache Tomcat, Nginx
- Build & Versioning : GitHub,Maven
Certification
- Certified AWS Solutions Architect, AWS - June 2025
- Certified AWS Cloud Practitioner, AWS - June 2025
- Certified Microsoft Azure Fundamentals, Microsoft - March 2024
Timeline
Technical Advisor II – Cloud & Infrastructure
Sherweb
04.2023 - 06.2025
Cloud & Systems Engineer
Supportmena Technologies
07.2021 - 02.2023
Senior Analyst – Infrastructure Support
HCL Technologies
01.2019 - 05.2021
Technical Support Engineer
Sitel Group
02.2017 - 01.2019
Bachelor of Science - Visual Communication
The New College