Javid Hussain
Chennai
Summary
To obtain a challenging position in your organization where I can use my strong analytical, detail-oriented, engineering and interpersonal skills along with my exceptional common sense to improve services and delight customers. All the while engaging in new challenges and learning experiences. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
9
9
years of professional experience
Work History
Senior Executive - Operation & Documents Controller
INTIS Auction Pvt Ltd
Chennai
04.2023 - Current
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced errors in document submissions with thorough quality checks before distribution.
- Managed file archival and information retrievals.
- Converted documents from one application to another.
Operation Executive
INTIS Auction Pvt Ltd
Chennai
09.2017 - 03.2023
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Conducted thorough market research for informed decision-making on business strategies.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Negotiated supplier discounts to improve bottom line.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Service Trainer
Eureka Forbes
Chennai
04.2015 - 09.2017
- Developed department training programs to provide employees knowledge and tools necessary to improve personal performance and development.
- Served as a mentor to junior employees, providing guidance and support in their professional development.
- Maintained accurate records of employee progress throughout the duration of their training experience.
Education
DEEE -
Aalim Muhammed Salegh Polytechnic College
04.2014
10th -
BVMS Matriculation Higher Secondary School
04.2011
Skills
- Strong knowledge on the Scrap market, Industrial Equipment’s and Auction/Sales process Excellent knowledge in email draftingProven work experience as a Document Controller or similar roleProven work experience in customer support and as a Document Controller or similar role Strong knowledge in dispute handlingHands-on experience in windowsHands-on experience with MS Office and MS Excel MS office & Google Docs Proficient typing and editing skills
- Operational management
- Mail handling
- Operational leadership
- Computer Skills
- Documentation And Reporting
- Customer Service
- Interpersonal Relations
- Customer Relationship Management
- Negotiation
- Team Development
Languages
Urdu, Tamil, English, & Hindi
Personal Information
- Father's Name: Firdaus
- Mother's Name: Shanu
- Date of Birth: 09/14/94
- Gender: Male
- Nationality: Indian
- Religion: Islam
Roles And Responsibilities
INTIS Auction Pvt Ltd - Operation Executive
New Scrap action requests will be received through email.
Order point will be created for the auction and will be verified if all the scrap details are included
Overseeing the day-to-day operations of the auction house, i.e., Sorting and grading scrap, planning, organizing, staffing, funding and directing the auction house
Handling client inquiries and object assessments Weighing scrap metal on a weigh bridge or platform
Vetting all consignments and accepting only appropriate scrap items
Managing the production of the scrap sales catalogue
Coordinating the photography for the scrap sales catalogue
Effectively matching buyers and sellers based on their mutual interests in scrap parts and metals
excellent understanding of document control procedures and best-practices for digital as well as physical storage Preparing marketing strategies and plans
Overseeing all levels of the auction house’s operations such as its annual budget, financial and fundraising aspects, plus exhibition planning, programming and development
Projects
FIRE SENSOR NETWORK USING CAN, Micro-Controller, Etc.
Disclaimer
I hereby declare that the above information is true to my knowledge and belief
Timeline
Senior Executive - Operation & Documents Controller
INTIS Auction Pvt Ltd
04.2023 - Current
Operation Executive
INTIS Auction Pvt Ltd
09.2017 - 03.2023
Service Trainer
Eureka Forbes
04.2015 - 09.2017
DEEE -
Aalim Muhammed Salegh Polytechnic College
10th -
BVMS Matriculation Higher Secondary School