Jawadh Shareef

Dynamic professional with over a decade of experience in optimising service delivery and fostering client satisfaction, whilst focusing on aligning service strategies with business goals. Excel at co-ordinating cross-functional teams and owning customer experience portfolios to maintain service level commitments. Skilled in developing and delivering comprehensive training programmes, aimed at ensuring alignment with business needs and performance enhancement. Proven track record in cultivating strong client relationships, resulting in new service contracts and optimal service reach. Adept at monitoring critical risks and improving operational efficiencies through use of advanced software solutions. Recognised for driving excellence through strategic process improvements and effective stakeholder communication.

Service delivery professional with proven track record in managing complex projects and improving client satisfaction. Skilled in resource allocation, process optimization, and risk management. Focused on fostering team collaboration and aligning with organizational goals to drive success. Known for flexibility in adapting to changing needs and consistently delivering results.

Six Sigma Green Belt