Jay Kumar

• Client & Growth Management: Cultivated key client relationships across the GCC region to align strategic objectives, manage expectations, and identify new revenue opportunities.
• Revenue Generation: Drove consistent quarterly revenue growth, culminating in the addition of INR 2.7 Crore in the most recent quarter.
• Digital Transformation Leadership: Directed managed capacity projects, overseeing cloud migration and digital transformation initiatives to enhance operational scalability and efficiency.
• Innovation Implementation: Pioneering the implementation of a Generative AI solution within Application Management Services (AMS) to significantly boost productivity and automate processes.

Provided strategic leadership for all human resource functions, including talent acquisition, learning & development, and people management, ensuring alignment with corporate policies. Key achievements include elevating compliance rates to >95%, enhancing employee development through increased learning hours, and improving talent retention by reducing attrition by 2.5% through targeted engagement programs.

• Directed a comprehensive VAPT remediation project for the Corporate and Institutional banking application suite, developing the Statement of Work based address critical security vulnerabilities. Retained top talent to ensure the successful delivery of the $190K project, resulting in additional business from the client.
• Managed the large-scale GFB Migration program to fulfill a regulatory requirement for establishing three disaster recovery data centres. Oversaw multiple technical sub-projects and the migration of 34 applications and 500+ batch processes across 10 environments for Banking suite of applications.
• Pioneered the enterprise Agile implementation, coaching development teams on Scrum/Kanban frameworks and facilitating the adoption of VersionOne and JIRA to enhance project tracking and delivery efficiency.

• Portfolio & Project Management: Directed a portfolio of strategic initiatives for a leading Canadian insurance provider, delivering key projects on time and within budget.
• Cost Optimization: Spearheaded a project that identified and implemented efficiency gains, resulting in recurring savings of $500K annually.
• Executive Recognition: Received formal commendation from senior management for the successful, time-sensitive delivery of a critical project.

• Led a team to migrate tax-related applications from Fujitsu DC to TCS DC
• The complexity of the applications draws a lot of attention to senior management
• The Flawless completion of the project attracted lots of appreciation

• Major contribution in offshoring Lotus Notes Applications support to TCS
• Developed multiple Lotus Notes Applications
• Supported Lotus Notes workflow applications
• Migrated desktop applications to web based
• Supported security and messaging applications like Zantaz, SMC etc

• Developed an interface to implement SOX compliance.
• Participated in the design and requirements gathering.
• Converted the Lotus Notes application to Web based.