Jay Mink
Greenwood
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Asset Protection Associate
Wal-Mart Return Center
04.2023 - Current
- Patrolled warehouse to check for suspicious activities and potential safety risks.
- Monitored and analyzed associate behavior to identify and respond to potential theft and safety incidents.
- Served as liaison between the organization and regulatory agencies, fostering positive relationships that facilitated efficient resolution of any issues identified during inspections or audits.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Collaborated with cross-functional teams to implement risk reduction measures, minimizing potential environmental incidents.
Store Manager
Cellular Sales
01.2019 - 04.2023
- Interviewed job candidates and made staffing decisions.
- Reordered inventory when it dropped below predetermined levels.
- Instructed and coached staff on appropriately handling difficult and complicated sales.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
- Conducted store inventories once a week.
- Created work schedules according to sales volume and number of employees.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Store Manager
GoWireless Verizon Wireless Premium Retailer
10.2016 - 01.2019
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
- Conducted store inventories once a week.
Sales Associate
Moorehead Communications Inc.
11.2013 - 10.2016
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Wrote device financing and service contracts.
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
- Built relationships with customers to increase likelihood of repeat business
- Highly knowledgeable and efficient at Microsoft Office
- Experience with RQ4 POS operations.
Education
Associate of Applied Science - Business
Indiana Wesleyan University
Marion, IndianaGED -
Ohio Deparment of Education
Clayton, Ohio2014
Skills
- Customer service-oriented
- Goal-oriented
- Strong work ethic
- Customer relations
- Detail-oriented
- Excellent communication skills
- Hourly shift management
- Staff training and development
Timeline
Asset Protection Associate
Wal-Mart Return Center
04.2023 - Current
Store Manager
Cellular Sales
01.2019 - 04.2023
Store Manager
GoWireless Verizon Wireless Premium Retailer
10.2016 - 01.2019
Sales Associate
Moorehead Communications Inc.
11.2013 - 10.2016
GED -
Ohio Deparment of Education
Associate of Applied Science - Business
Indiana Wesleyan University
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