JAY PARESHKUMAR MADHU
Noida
Summary
Sales Executive with a proven track record at EaseMyTrip, specializing in travel planning and customer relationship management. Expert in customizing holiday packages and enhancing client satisfaction through effective negotiation skills. Committed to continuous learning, I leverage destination knowledge to exceed customer expectations and drive sales growth.
Overview
6
6
years of professional experience
Work History
Sales Executive
EaseMyTrip
Noida
04.2024 - Current
- Looking after international queries of holiday department
- Need to take care of customization as well as fixed departure of the company
Intern
Indian Railway Catering and Tourism (IRCTC)
Bengaluru
08.2023 - 10.2023
- Handled bookings for the 'Bharat Gaurav Tourist Train' and the packages starting from Bangalore
Sales Executive
SOTC Travel (Franchise)
Surat
08.2021 - 08.2022
- Sold domestic as well as international packages
- Enhanced product knowledge through continuous learning and professional development activities.
Intern
SOTC Travel (Franchise)
Ahmedabad
02.2021 - 04.2021
- Learnt company's product
- Got good exposure of sales
Intern
Hyatt
Ahmedabad
08.2019 - 11.2019
- Worked in all four co departments (Food Production, Front Office, F&B Service, Housekeeping)
Education
MBA - TOURISM AND TRAVELMANAGEMENT
Pondicherry University
Pondicherry01.2024
B.B.A/ B.M.S - Hotel And Tourism Management
Vivekananda Institute of Management
Ahmedabad01.2021
Skills
- Travel planning
- Customer relationship management
- Rapport building
- Destination knowledge
- Customer needs assessments
- Negotiation skills
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Sales Executive
EaseMyTrip
04.2024 - Current
Intern
Indian Railway Catering and Tourism (IRCTC)
08.2023 - 10.2023
Sales Executive
SOTC Travel (Franchise)
08.2021 - 08.2022
Intern
SOTC Travel (Franchise)
02.2021 - 04.2021
Intern
Hyatt
08.2019 - 11.2019
MBA - TOURISM AND TRAVELMANAGEMENT
Pondicherry University
B.B.A/ B.M.S - Hotel And Tourism Management
Vivekananda Institute of Management
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