JAY RAM CHAUHAN
Job
Pune,MH
Summary
Dynamic Store Supervisor with a proven track record at Rij Engineering Pvt Ltd, excelling in customer service and inventory management. Enhanced store profitability through effective merchandising and cost-saving initiatives, while leading a team to deliver exceptional service. Skilled in operations management and documentation, ensuring a seamless shopping experience.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Store Supervisor
Rij Engineering Pvt Ltd
12.2015 - 05.2021
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Conducted inventory analysis to determine optimal stock levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Implemented cost-saving measures without compromising on quality, enhancing overall store profitability.
- Successfully drove new product lines to increase annual profits by Number%.
Store Associate
Web Tech Auto Pvt Ltd
08.2013 - 05.2015
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Arts - 2021
SSS Gokul Mahavidyalaya Gaharpur Rampur Balbhadra Ghazipur
U.P07-2011
Skills
Customer service
Inventory management
Staff supervision
Multitasking and organization
Store opening and closing
Operations management
Documentation and reporting
Team leadership
Store maintenance
Shift scheduling
Stock replenishment
Report generation
Inventory and stocking
Timeline
Store Supervisor
Rij Engineering Pvt Ltd
12.2015 - 05.2021
Store Associate
Web Tech Auto Pvt Ltd
08.2013 - 05.2015
Bachelor of Arts - 2021
SSS Gokul Mahavidyalaya Gaharpur Rampur Balbhadra Ghazipur