Hi, I’m
JAY SINGH
Bangalore
Summary
Experienced Store Manager with a proven track record of setting and enforcing consistent standards to maintain staff satisfaction and meet performance targets. Skilled in maximizing team efficiency through strong communication and interpersonal skills. Seeking a challenging position within an organization to further enhance professional skills and contribute to successful growth.
Overview
16
years of professional experience
5
Languages
Work History
HP IT World
Store Manager
01.2022 - Current
Job overview
- Handling 5 members’ team in store.
- Taking care of all inflow & outflow of the stocks in store.
- Customer handling & billing.
- Mail flow up for stock requirement & handling petty cash.
- Stock Audit on day to day.
- Attending the meeting on new arrival models & explaining to the team.
- Achieving the store targets month on month.
- Solving customer issues on the floor.
- Taking care of all admin parts of the store.
ALO Logistic Pvt Ltd
Warehouse Executive
01.2020 - 01.2022
Job overview
- Planning day to day activities of goods dispatch.
- Receiving Client goods & In warding the goods as per the Physical quantities.
- Handling 50K Sqft Warehouse & 4 clients like Supertails, Delmonte, HS Fitness & Coori.
- Taking care of B2B & B2C.
- Sending all the daily Report to Warehouse Manager.
- Handling the ground level staffs of 20 members in warehouse.
- Maintain all the inward & outward record of the Warehouse.
- Working on SAP software ERP.
Shoppers Stop
Customer Care Associate & Inventory Manager
01.2010 - 01.2020
Job overview
- Provide excellent customer service to improve business performance.
- Greet, address and thank customers in friendly and professional manner.
- Understand customer requirements so as to provide appropriate clarifications and solutions.
- Route and direct customer requests to appropriate personnel.
- Contribute ideas to resolve customer problems to improve productivity.
- Work within various teams to ensure outstanding customer service.
- Schedule both local and long distance customer deliveries.
- Maintain broad knowledge of customer products and services.
- Participate in meetings and activities held to improve customer satisfaction and business performance.
- Oversees all business and activity relating to store inventory control.
- Counts all products and supplies.
- Maintains and updates records of store inventory.
- Orders supplies as necessary.
- Receives store deliveries.
- Restocks merchandise on sales floor.
- Reorganizes stock room to accommodate additional inventory.
- Suggests to store manager new products or supplies for regular inventory based on analysis of sales statistics.
- Processes the return of defective or expired items.
- Packs up items for return and affixes shipping labels.
- Ensures that stockroom is well organized and that all stored items are accounted for.
- Employs computerized inventory software to keep track of all store supplies.
- Reviews and analyzes sales reports and checks them against physical store inventory.
- Assists in maintaining organization of stock on the sales floor.
- Provides customer assistance as necessary.
- Attends store meetings.
- Works with store’s general manager to devise ways to maintain inventory control and reduce theft.
Education
SSLC
PUC
B.COM
Skills
Microsoft Office Excel 2021
Microsoft Office Word Document 2021
Microsoft Office Outlook 2021
JDA Software
Tally ERP 90
SAP Software
Interests
Painting
Reading books
Listening to music
Browsing
Playing Cricket
Personal Information
- Date of Birth: 12/15/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
Kindly consider my application & provide me an opportunity to serve in your organization. I shall ever grateful to you Sir/Madam. I confirm that the information provided by me is true to the best of my knowledge and belief.
Technical Profile
- Operating Microsoft Office Excel 2021.
- Operating Microsoft Office Word Document 2021.
- Operating Microsoft Office Outlook 2021.
- Operating JDA Software (Inventory Control Software).
- Knowledge of Tally ERP 9.0.
- Operating on SAP Software (System Applications & Products).
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
KANNADA
Advanced (C1)
Hindi
Advanced (C1)
Tamil
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureWork-life balancePaid time offPaid sick leaveTimeline
Store Manager
HP IT World
01.2022 - Current
Warehouse Executive
ALO Logistic Pvt Ltd
01.2020 - 01.2022
Customer Care Associate & Inventory Manager
Shoppers Stop
01.2010 - 01.2020
PUC
B.COM
SSLC