Jay Thakkar
Mumbai
Summary
Analytical, strategic-thinking and meticulous sales professional with over 6 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, Client care and territory development. Talented at identifying customer needs to deliver effective solutions.
Overview
7
7
years of professional experience
Work History
Acting Client Care Supervisor
Technical Safety BC
Vancouver
12.2022 - 06.2024
- Supported team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Set agenda, organized plans and managed program operations, updates and new implementations.
Outreach Special Teams.
Technical Safety BC
Vancouver
06.2021 - 06.2024
- Resolved client issues by correcting immediate problems and communicating with staff.
- Processed posting and reconciling payments and addressing aged receivables.
- Generated, mailed, and monitored invoices.
- Facilitated communication between departments, management, and customers to resolve issues and achieve performance targets.
- Helped faculty set up testing spaces and invigilating exams.
- Evaluated digital records to determine potential risk and check compliance with guidelines and provided help to clients to solve their non-compliances.
- Experience with using interface like STAR and POSSE.
Assistant Director of Admissions
CDI College
Vancouver
12.2020 - 06.2021
- Advised students on course selection, progress toward graduation and career decisions.
- Recruited over 75 students per year for various degree and certification programs.
- Coordinated application processing and fielded inquiries from potential students.
- Built and strengthened positive relationships with students, parents and teaching staff.
Associate Sales Manager
Sheth Creators
Mumbai
04.2018 - 02.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Sales Executive
Lodha Group
Mumbai
01.2017 - 12.2017
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Planned and executed events and marketing programs.
Education
Master of Business Administration - Marketing
University Canada West
Vancouver, BCPost Graduation - Marketing
Indian Business School
MumbaiGraduation - Marketing Management
Mumbai University
MumbaiJunior College -
Mumbai University
MumbaiHigh School -
L.T.EH.S
MumbaiSkills
- Direct sales
- Strategic Planning
- Relationship building
- Sales expertise
- Marketing strategy
- Sales presentations
- B to B sales
- Trained in consumer marketing
- Staff Management
- New Business Development
- Dedicated support
Timeline
Acting Client Care Supervisor
Technical Safety BC
12.2022 - 06.2024
Outreach Special Teams.
Technical Safety BC
06.2021 - 06.2024
Assistant Director of Admissions
CDI College
12.2020 - 06.2021
Associate Sales Manager
Sheth Creators
04.2018 - 02.2019
Sales Executive
Lodha Group
01.2017 - 12.2017
Master of Business Administration - Marketing
University Canada West
Post Graduation - Marketing
Indian Business School
Graduation - Marketing Management
Mumbai University
Junior College -
Mumbai University
High School -
L.T.EH.S
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