Jaya Bharathi S
Bangalore
Summary
ISTQB-certified QA Lead with 8+ years of expertise in manual software testing, SQL, web-based testing, and test management. Specialized in banking, e-commerce, and communication domains, adept at creating comprehensive test cases, executing tests, analyzing requirements, and leading teams to deliver high-quality software. Passionate about driving continuous improvement, implementing Root Cause Analysis (RCA), and optimizing QA strategies for product excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Indiamart Intermesh Ltd.
Noida
09.2022 - 05.2025
- Orchestrated team of 8 Quality Analysts, reducing bug resolution time by 40% and improving product quality by 25%.
- Conducted Root Cause Analysis for all issues, promoting preventive initiatives through published case studies.
- Performed regular internal audits to ensure compliance with industry standards and company policies.
- Updated scripts and test cases to maintain alignment with latest software updates.
- Led defect calls, scrum meetings, and demo sessions while training product teams internally.
- Monitored bugs and tracked progress in cross-team meetings, decreasing defect rejection ratio from 7% to 5%.
- Identified risks through daily smoke tests and regression testing, resulting in 20% reduction in technical support complaints.
- Designed performance metrics to assess effectiveness of quality initiatives, enhancing team performance by 15%.
- Generated and published reports detailing results of process, product and department audits and inspections, describing corrective actions required.
- Worked alongside management as individual contributor by performing thorough product testing using tools such as Lighthouse, Google Analytics, Kibana, and executing web, mobile, API, and database testing through Postman while documenting reports of current product issues to elevate quality standards.
- Mentored junior members of the QA team on topics such as Testing techniques, automation frameworks , Testing Process and defect tracking systems.
Senior Software Tester
Accenture Pvt. Ltd.
Gurugram
05.2020 - 08.2022
- Managed an AGILE project in the Communication Domain, overseeing test and defect management with JIRA.
- Collaborated with developers to identify complex issues associated with product functionality or performance.
- Ensured seamless integration and optimal functionality as System Integration Tester for B2B web applications.
- Conducted thorough Oracle/MySQL database testing to guarantee data integrity and system functionality.
- Facilitated daily Scrum meetings, sprint reviews, and documentation processes to improve project flow.
- Conducted usability studies to evaluate user experience with existing applications, systems, products.
- Delivered three live projects while maintaining defect leakage below 2.5 percent.
- Achieved average test execution rate of 15 tests daily, scaling up to 110 as needed.
- Logged defects at maximum rate of 20-25 per day to uphold quality standards.
- Participated in peer reviews of test cases and other related artifacts.
Software Tester
Accenture Pvt. Ltd.
Gurugram
11.2016 - 04.2020
- Executed web-based testing for Mortgage Loan systems, ensuring compliance with regulatory standards and customer requirements.
- Contributed to Mortgage Transformation Project utilizing AGILE and Waterfall methodologies as a Manual Database and functional Tester over three years.
- Conducted System Integration Testing (SIT), Web Testing, Mainframe Testing, Interface Testing, API Testing, and Database Testing using MySQL and Oracle.
- Managed test planning, creation, execution, and defect management with tools such as HP ALM and RTC.
- Automated Loan origination process using Selenium (Java with Cucumber Framework), reducing turnaround time by 50%.
- Mentored over 30 employees while leading five teams to enhance efficiency by 25% within one week.
- Performed Sanity, Smoke and Regression Testing to validate system functionality and reliability.
- Collaborated with cross-functional teams to ensure alignment with project goals and timelines.
Education
Bachelor of Technology - Electrial And Electronics Engineering
Maharaja Agrasen Institute Of Technology
New Delhi05-2016
Skills
- Test automation and manual testing
- Web and mobile testing
- Agile methodologies
- Google Analytics and Kibana expertise
- Database and API testing
- Team leadership and mentoring
- Process improvement strategies
- Defect management
- Requirements analysis
- Regression, Smoke and Sanity testing
Certification
- ISTQB - International Software Testing Qualifications Board (03/2023 - present)
- BFT - Banking Fundamental Training (2018)
Accomplishments
- Honor awards successful pillar of the month (2023) Indiamart Intermesh Ltd
- Emerging Star (2017), Accenture Pvt Ltd. Provided by the project as an emerging star
- Several awards from the client for dedicated work and successful project deliveries
Timeline
Indiamart Intermesh Ltd.
09.2022 - 05.2025
Senior Software Tester
Accenture Pvt. Ltd.
05.2020 - 08.2022
Software Tester
Accenture Pvt. Ltd.
11.2016 - 04.2020
Bachelor of Technology - Electrial And Electronics Engineering
Maharaja Agrasen Institute Of Technology
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