Jaya Krishna Mudapaka

• Currently worked a Reliance CRM (Portal), Where I handle 50 to 80 call load a day I will handle both Ac & Non- Ac calls I`m experienced in de-escalating tense situations, solving customer problems, and ensuring customer satisfaction

• Currently, I work on an LG CRM (Portal), where I handle a load of 50 calls a day. I will handle only AC calls, assign work to AC technicians, solve customer issues,

• Worked as a backend officer and I will handle Voltas CRM (Portal),Where I handle 40 to 80 call load a day I will handle both Ac & beko calls I assign works to ac technicians and I will follow up technicians and rectified customer related issues

GPA: 62.8 CGPA