JIRA
Jaya Laksmi P
Scrum Master
Hyderabad
Summary
Project Management professional with 8 years of experience, including 2+ years as a Scrum Master. Skilled in software development life cycle, Agile methodologies, and project management tools and techniques. Proven success in coaching and mentoring Agile teams, applying project management best practices, and leveraging business acumen to consistently deliver targeted results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master
FirstSource Solutions
09.2023 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Tracked team performance with velocity, burn-up/burn-down charts, and dashboards to prevent scope creep.
Senior Business Analyst
First Source Solutions
11.2020 - 08.2023
- Engaged closely with stakeholders to prioritize sprint requirements, collected and analyzed requirements, and coordinated meetings with tech teams and clients for project updates.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Streamlined workflow for better productivity with the implementation of new software solutions.
Analyst
Wells Fargo
09.2017 - 11.2020
- Worked as Analyst, responsible for providing user end services such as collecting feedback on applications and conducting thorough testing to ensure their proper functioning without any issues.
- Reported customer-raised issues to the team for resolution.
- Collaborated closely with the product owner and the team to gain a deep understanding of customer needs and actively worked towards finding solution for customer-reported issues.
- Actively participated in project phases, working closely with business and development teams to contribute to the successful completion of the project.
Education
MBA - Finance
Osmania University
Hyderabad, India01.2020
Skills
Project Management
Software
Confluence
MS office
Certification
CSM
Timeline
Scrum Master
FirstSource Solutions
09.2023 - Current
Senior Business Analyst
First Source Solutions
11.2020 - 08.2023
Analyst
Wells Fargo
09.2017 - 11.2020
MBA - Finance
Osmania University