JAYA NANDINI PATNAIKUNI
Visakhapatnam
Summary
Adaptable front office assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Ascent College
06.2022 - 04.2025
- Updated employee contact list regularly.
- Greeted customers and visitors in a professional manner.
- Issued invoices for customers according to company procedures.
- Ensured the front desk area was well-organized at all times.
- Handled confidential information with discretion and sensitivity.
- Created reports using Microsoft Office Suite applications.
- Managed incoming and outgoing mail including sorting, distributing, and maintaining correspondence records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Maintained clean reception area to promote positive, professional environment for clients.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Computer and Information Sciences
PYDAH DEGREE COLLEGE
Visakhapatnam03.2022
Skills
- Customer engagement
- Billing document preparation
- Proficient in Microsoft Office
- Private data handling expertise
- Mail coordination
- Reception area management
- Strong verbal communication
- Prioritization and scheduling
- Analytical problem solving
- Collaborative teamwork
- Proficient in organization techniques
- Clear and concise communication
- Text editing proficiency
- Active listening
- Coordinated scheduling expertise
Certification
Autocad
MS Office & Excel
SKILLS
Learning New Languages
Crafting
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Intermediate (B1)
Interests
Learning New Skills
Timeline
Front Office Receptionist
Ascent College
06.2022 - 04.2025
Bachelor of Science - Computer and Information Sciences
PYDAH DEGREE COLLEGE
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