Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Projects
Timeline
Generic

JAYA P

Bangalore

Summary

Over 13+ years’ experience, 11+ years’ experience in the Learning and Development.

Highly knowledgeable and skilled Learning And Development Specialist has excellent interpersonal skills and strong abilities in Planning, scheduling, managing, designing, developing, coordinating and conducting all training programs., costing, negotiation, Invoicing, Vendor management etc.,

Received best performer reward thrice in a year from the Organization.

Overview

13
13
years of professional experience

Work History

Specialist – Learning and Development

LTIMindtree Ltd
Bangalore
04.2017 - Current
  • Handling end to end training Operations of Self-paced/ External Certification/ Classroom/ Internal Assessment / Virtual Trainings/Skill 301 programs.
  • Responsible for executing the training program including the assessment, plan, implementation, facilitation, tracking and day-to-day operations
  • Identifying and processing new requests received from LMS and provide the course access to the employees to start the course
  • One point of contact for learners and BU – Academy, content owners and different stakeholders for trainings related needs and queries
  • Validate and approve Certificates submitted by the Learners.
  • Timely follow-up with respective evaluators (Internal/External) for project/assignment results
  • Collecting assignment or projects and ensure to publish the results within given SLA by coordinating with Vendor partners/evaluators.
  • Scheduling internal demos between evaluator and learners
  • Publish the demo scores within given SLA
  • Update learning progression status of learners in LMS.
  • Directly dealing with all the queries of the trainees and providing support
  • Periodic intervention for reviewing the content with the help of SMEs and communicate change in process with learners, recommend process improvement
  • Regular Governance meeting with External vendor partners
  • Co-ordinate with Invoice team on PR/PO and invoicing process
  • Vendor management
  • Involves in Automating the process to avoid the manual work.
  • Learning Need Capture and analysis
  • Meet with Delivery managers, project managers and get their inputs on the learning needs required by their teams and arrange the learning programs pro-actively.
  • Driving Nominations, Planning, Scheduling, and Executing Internal / External Program.
  • Creation of registration link for Need based sessions in LMS
  • Sending training invites and follow-ups
  • Handle logistics for training activities including venues and Lab set up, Infrastructure readiness, Hospitality and other team coordination
  • Intervening periodically after analyzing the feedback of the program
  • Works in LMS – to track the end to end training records, upload attendance and assessment scores and feedback collection
  • MIS / Record keeping
  • Weekly/Monthly report analysis and preparation for review meeting with management and different stakeholders meet.
  • Content validation and providing the sign-off to launch the course in LMS.
  • Playing a key role on approving the reimbursement for the learners who have taken the self-paid courses.
  • Request processing report with SLA tracker
  • Other Activities
  • Playing a key role as mentor in guiding and supporting the team members.(7-8 team members)
  • Collecting challenges/issues faced by the team members on daily basis and provide them the required solutions
  • Contribution towards creating the detailed process Documentation.
  • Provide inputs for LMS system enhancements
  • Delivering sessions to lateral new joinee on End-to-end Learning process and about LMS.
  • Scheduling sessions to lateral new joinee on Mandatory compliance courses

Consultant – Business Acquisition – Training Operation

Coalesce Technologies Pvt. Ltd
08.2013 - 03.2017
  • Responsible for generating new clients and maintaining existing clients
  • Achieve or exceed monthly, quarterly and annual targets
  • Maintain Business relationships and negotiating new revenue for agreed Projections
  • Responsible for TLC as an owners and the primary responsible will be accountable for complete TLC
  • Execute training programs beyond expectations with best services and quality training all times
  • Responsible for executing the training program including the assessment, plan, implementation, facilitation, tracking and day-to-day operations
  • Understand the skills and expertise of the company thoroughly
  • Understand the requirements of the customer and map it to the available services of the organization or to the expertise and skills within the organization
  • Work closely with corporate executives and senior management to Visualize Strategies effectively to create new clients on a continuous basis and evolve newer business to the company
  • Generating new customers, Get Business and ensure to keep customers with best services
  • Meet with business Projections set for the accounting year on a monthly basis and ensure steady training orders throughout the year
  • Set evaluation parameters to gauge the customer satisfaction about the products and services
  • And monitor the customer satisfaction Continuously
  • Consistent follow-through the clients for new requirements
  • Projecting the right trainer for the Requirement received from the Client with fast turnaround time
  • Schedule discussion with trainer and confirm the Dates for the training, Get the contents from the trainer and share to client
  • Confirm the availability and block the trainers for the training
  • Work closely and efficiently with all other departments, and do the required arrangements for the training Execution
  • Database maintenance of all training related stuff like the training calendar for all training enquiry, training details, discussion details, confirmation details, invoice and track for Payment details
  • Reporting on Clientele progression chart, Requirement tracker with conversion ratio, Training calendar, Projections summary etc to the lead on periodical basis
  • Dealing with and resolving problems and issues which arise
  • Mentoring and training up junior and new staff
  • Weekly team meetings, focusing on targets and achievements
  • Involved in the recruiting new employees.

HR Executive (Recruitment)

Ventures HRD Centre Pvt Ltd
08.2011 - 06.2013
  • Handled end to end recruitment life cycle (Non IT and IT field’s)
  • Source candidate profiles through different job portals like Naukri, Monster, LinkedIn and through Reference check etc
  • Continuous follow-up with clients for new requirements
  • Based on the clients requirements screening the resumes and judging the candidates to meet the particular requirement
  • Short listing the candidates as per the client’s expectation and then scheduling up the interviews
  • Fix up the interviews with candidates
  • Regular follow up with the selected candidates to confirm their joining dates, ensuring that they have placed successfully with the respective organization
  • Taking and analysing the feedback of Hired Candidates
  • Worked on Entire Recruitment Lifecycle (posting, sourcing, screening, interviewing, negotiating contracts/Rates/Salary/compensation, and checking references, Hiring) for their Jobs
  • Maintaining and updating database of potential, prospective and rejected candidates
  • Maintaining Weekly and Monthly reports
  • Provided trainings to new joinees.

Education

BCOM -

A.P.S College of commerce-- Bangalore University
01.2009

PUC -

A.P.S College of commerce-Karnataka Board
01.2006

SSLC -

SRRVM high school-Karnataka Board
01.2004

MBA (HR/Finance) -

Community Institute of Management Studies- Bangalore University

Skills

  • Basic of Computers (Ms Office- Word, Excel, Power point etc)
  • Undergone trainings on

Organizing and prioritizing

Team Management

Influencing people

Coaching for performance etc,

Personal Information

  • Date of Birth: 05/15/89
  • Marital Status: Married

Languages

  • English
  • Telugu
  • Tamil
  • Kannada

Projects

Organizational Study in a company called Karnataka State Forest Industrial Corporation (KSFIC)- 2010 Dissertation work at Digicomp complete solutions ltd in the topic of “Assessing Employee satisfaction”-2011

Timeline

Specialist – Learning and Development

LTIMindtree Ltd
04.2017 - Current

Consultant – Business Acquisition – Training Operation

Coalesce Technologies Pvt. Ltd
08.2013 - 03.2017

HR Executive (Recruitment)

Ventures HRD Centre Pvt Ltd
08.2011 - 06.2013

BCOM -

A.P.S College of commerce-- Bangalore University

PUC -

A.P.S College of commerce-Karnataka Board

SSLC -

SRRVM high school-Karnataka Board

MBA (HR/Finance) -

Community Institute of Management Studies- Bangalore University

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