JAYA PRIYA
Bengaluru
Summary
Detail-oriented Account Manager with years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Inmuto Consulting Private ltd
Bengaluru
10.2022 - Current
- Proposal Support: Helped create detailed proposals
- Reports and Insights: Provided regular reports to sales and management, sharing insights on pre-sales activities and suggesting improvements
- Outreach and Relationship Building: Made cold calls to connect with potential clients, contributing to lead generation
- Sales Updates: Prepared and presented regular sales updates to the management team in a clear and informative manner.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Identified potential new customers through research of industry trends and competitive analysis.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Relationship Manager
Navi General Insurance
Bengaluru
09.2021 - 08.2022
- Assisted customers in matching product offerings with their needs and addressed their inquiries
- Kept updated on company products, benefits, and features
- Achieved KPIs including Sales Targets, Lead Conversions, Customer Satisfaction, Daily productivity, and Quality Scores.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
Intern
Daksha Group
05.2019 - 06.2019
- Interned in manufacturing quality assurance, delivering defect-free products and enhancing customer satisfaction.
Intern
Acme Experience Marketing Private Limited
04.2019 - 05.2019
- Spearheaded client servicing in Event Management, ensuring successful outcomes.
Education
MBA in Marketing & HR -
AVK Group of Institution
01.2023
B.Com(Industry Integrated) -
Mount Carmel College
06.2021
Skills
- Leadership skills
- Needs Assessments
- Account Oversight
- Business Service Management
- Sales Strategies Implementation
- Performance Tracking
- Written and Verbal Communication
- Willingness to learn
- Collaboration skills
- Time Management skills
- Progress Reporting
- Customer Relationship Management
- Lead Generation
- Staff Management
- Contract Negotiation
- Customer Service
- Pipeline Management
- Account Management
- Lead Development
Languages
- English
- Hindi
- German
Hobbies and Interests
- Connecting with people
- Photography
Emotional Intelligence at Workplace
- A study on Emotional Intelligence at Workplace, Investigated Emotional Intelligence's impact on workplace dynamics, offering practical applications for improving employee well-being and organizational effectiveness.
Certification
- ECADEMY- The Entrepreneurship Course
- Data Analysis
Affiliations
- Part of NSS IN Mount Carmel College
- Participated in CDP program in Mount Carmel College
- Conducted classes in NGOs
- Participated in debate and won
- Poem writing
- Photography
Influence from Social Media advertising on Consumer Behavior
- A study on Byjus with regard to Influence from Social Media advertising on Consumer Behaviour. Revealed insights into marketing strategies, emphasizing social media's role in shaping educational decisions.
Consumer Behavior's towards e-learning
- A study on Consumer Behavior's towards e-learning, Explored Consumer Behavior in e-learning, enhancing educational offerings based on user insights. Employed a strategic marketing approach tailored to the target audience.
References
References available upon request.
Timeline
Account Executive
Inmuto Consulting Private ltd
10.2022 - Current
Relationship Manager
Navi General Insurance
09.2021 - 08.2022
Intern
Daksha Group
05.2019 - 06.2019
Intern
Acme Experience Marketing Private Limited
04.2019 - 05.2019
MBA in Marketing & HR -
AVK Group of Institution
B.Com(Industry Integrated) -
Mount Carmel College
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