JAYAKRISHNAN A
THIRUVILWAMALA
Summary
Focused Store Manager versed in all aspects of running retail
establishment, including opening and closing procedures, banking,
merchandising and recruiting. Keeps operations efficient, productive and
on-track to consistently meet and exceed expectations. Sales expert with
unparalleled communication and relationship-building talents
Overview
5
5
years of professional experience
Work History
Business Manager
MYG
PATTAMBI
07.2024 - 12.2024
- Trained and managed a team of over 50 employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established daily, weekly and monthly targets for sales staff and which helped to achieve each monthly and quarterly targets.
- Deeply analyzed various key factors supporting companies performance, which helped to take effective decisions and rectify found out mistakes
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Organized merchandise displays according to seasonal promotions or special events.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Branch Manager
PITTAPPILLIL AGENCIES
THRISSUR
04.2020 - 06.2024
- Recruited, trained and managed a team of 20+ employees.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed daily operations of the branch, including customer service,
human resources, sales and marketing activities. - Established weekly and monthly goals for sales staff to achieve desired
results. - Approached customers and engaged in conversation through use of
effective interpersonal and people skills. - Generated repeat business by responding to customer concerns with
friendly and knowledgeable service. - Increased store sales by cross-selling complementary items.
- Coordinated stock replenishment processes as needed based on sales
trends. - Organized merchandise displays according to seasonal promotions or
special events. - Worked successfully with diverse group of coworkers to accomplish goals
and address issues related to our products and services. - Displayed strong telephone etiquette, effectively handling difficult calls.
Recognized by management for providing exceptional customer service
and easily clearing out stock defectives
Education
MBA - FINANCE AND LOGISTICS
KVIMIS
COIMBATORE04-2018
Skills
- Team management
- Employee training
- Sales forecasting
- Data analysis
- Visual merchandising
- Customer service
- Inventory management
- Performance evaluation
- Conflict resolution
- Market analysis
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Timeline
Business Manager
MYG
07.2024 - 12.2024
Branch Manager
PITTAPPILLIL AGENCIES
04.2020 - 06.2024
MBA - FINANCE AND LOGISTICS
KVIMIS
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