Jayakrishnan G
Senior Business Analyst
Bengaluru
Summary
Skillful and experienced professional in the field of insurance domain across policy, billing and claims in US & UK geography for the past 7 years. Worked as Business Analyst focused on both Commercial and Personal lines of business for requirement elicitation, analysis and implementation. Involved in customer problem statement analysis, Business process definitions (As-Is and To- Be Process Design), implementation roadmap and solution walk-through with business sponsors.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Business Consultant
Zensar Technologies
12.2023 - Current
- Working as a Configuration & Rating BA for Guidewire PolicyCenter implementation for Commercial Line of Business for a carrier in the US (Commercial Auto).
- Worked in Agile-scrum process, Requirement elicitation, Documentation, writing refined user stories, and resolving production defects.
- Provide support to programmers and testers to comprehend the requirements and to eliminate the gaps in understanding the requirements.
- Analyzed functional requirements and evaluated Guidewire technical designs.
- Worked with SME’s, Technical Leads to implement OOTB and customizations to existing business functionality.
Senior Associate
PWC
07.2023 - 12.2023
- Worked as a Configuration & Rating BA for Guidewire PolicyCenter implementation for Commercial Line of Business (Commercial Auto, Commercial Property, General Liability).
- Worked in Agile-scrum process, writing refined user stories, and resolving production defects and enhancement requests.
- Provide support to programmers and testers to comprehend the requirements and to eliminate the gaps in understanding the requirements.
- Analyzed functional requirements and evaluated Guidewire technical designs. Suggested and implemented enhancements for existing business functionality.
Product Specialist Technical
Cognizant
06.2021 - 07.2023
- Worked as the Defect & Change BA for PolicyCenter version 9 for motor line of business in the UK geography.
- Conducted Demo/conference pilot sessions to present both custom and Out of the box PolicyCenter functionality to business.
- Performed analysis and have fixed on all the configuration, integration, rating, document (Smart COMM) and billing issues of PolicyCenter in production.
- Helped the rating team by extracting and analyzing the Radar xml’s which help the radar team to fix the rating issues in the product.
- Done R&D for new features related to WorldPay integration and rating management in the system.
Business Analyst
ValueMomentum
05.2019 - 05.2021
- Worked as the Configuration, Integration and Rating BA in the implementation of Commercial Package product for states (NY, NJ, and PA) in Guidewire PolicyCenter.
- Worked with Business SME’s, Product owner, Business users to identify and translate business requirements for screen layouts, Integration with other systems, Guidewire Batch, Guidewire predefined plugins, enhancements and XML file changes into system requirements.
- Worked on various Guidewire Policy and Billing Integrations (City/State Zip code integration, Automatic Issuance, Document Production and Document Integration).
- Performed JAD sessions, walkthrough with business, Legacy, Configuration/ Interface Developers and ETL team to provide comprehensive data.
- Mapped Legacy data with Policy Center target tables in the required data dictionary and configured Policy Center with tight document/ imaging support, new screens, revised assignment logic.
- Prepared class diagrams, object diagrams, Gap analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams.
- Worked on the Implementation of Policy, Billing, Claims, Rating and Forms Modules functionalities in OneShield and its defects fixes and product support.
- Worked on OneShield product designer to build business logic, rules and build the capabilities for the end user.
- Worked in Agile-scrum process, writing refined user stories, resolving production defects and enhancement requests.
- Provide support to programmers and testers to comprehend the requirements and to eliminate the gaps in understanding the requirements.
- Worked on ISO ERC product suite offering to help carriers manage their ISO and proprietary rate plans.
- Handled ISO ERC content analysis and delivery to product implementation teams.
- Analyzed the ISO content for all commercial line of business, identifying bugs and reporting with ISO.
- Implementation of ISO rates rules and forms for Commercial lines of business- like Commercial Property, Commercial Auto, General Liability, BOP and Crime across all USA states.
- Converting ISO algorithms, tables, rates, rules and forms into business rules and logic and implementing in Ifoundry.
Software Engineer
ValueMomentum
08.2017 - 05.2019
- Developed a modern architecture to migrate client’s data from legacy systems to Hadoop and RDBMS (SQL server).
- Migrated client’s data from legacy system (Mainframe) to modern Platforms to enhance the decision-making capabilities.
- Provided business and development support for the data management application (DM APP custom built by the client) by analyzing logs and bugs and fixing it in production.
- Liaison among business stakeholders to understand business problems and worked with client teams to bring them into technical realities.
- Managed KPI definition of data warehousing project which involved definition of source & target system properties, transformation logic and domain dependencies.
Education
B. Tech in Electronics & Communication Engineering -
CUSAT
Kerala, India 08.2012 - 05.2016
Skills
Adaptability
Certification
PG Diploma in Big Data Analytics (Imarticus Learning)
Timeline
Business Consultant
Zensar Technologies
12.2023 - Current
Senior Associate
PWC
07.2023 - 12.2023
Product Specialist Technical
Cognizant
06.2021 - 07.2023
Business Analyst
ValueMomentum
05.2019 - 05.2021
Software Engineer
ValueMomentum
08.2017 - 05.2019
B. Tech in Electronics & Communication Engineering -
CUSAT
08.2012 - 05.2016
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