Final Cut Pro
JAYAKRISHNAN JG
Customer Service Executive ,Video Editor
Thiruvananthapuram
Summary
To enhance my professional skills,capabilities and knowledge in an organization which recognizes the value of hardwork and trust me with responsibilities and challenges.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Video Editor
MAZHAVIL STUDIO
03.2020 - Current
- Delivered edits on time for reviews and final delivery.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Enhanced video quality by applying color correction, grading, and special effects techniques.
- Increased viewer engagement through skillful use of pacing, rhythm, and transitions in video edits.
- Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
- Organized and worked with raw footage from multiple cameras and sources.
- Understood director's artistic vision and maintained alignment with vision throughout editing process.
- Developed compelling storylines by selecting and sequencing shots, enhancing narrative impact.
- Customized soundtracks, selecting music and sound effects that complement visual elements.
Customer Service Executive
NEDSTAR GOLD LOAN
07.2023 - 10.2024
- Sales & Marketing
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Provided company information and policies to customers upon inquiry and answered questions via phone,online chat.
- Strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
Education
Bcom - TAXATION AND ACCOUNTING
University of Kerala
Thiruvananthapuram 04.2001 -
Higher Secondary Education - COMMERCE
St.Johns Model HSS Nalanchira
Thiruvananthapuram 04.2001 -
SSLC -
St.Johns Model HSS Nalanchira
Thiruvananthapuram 04.2001 -
Skills
Complaint handling
Online chat and email
Relationship building
Team collaboration
Presentation skills
Product sales
Marketing
Sales follow-up
Customer service
Problem-solving abilities
Excellent communication
Time management
Computer skills
Proficiency in Final Cut Pro software
Adobe Premier Pro
Sound editing
Multi-camera editing
Tally
MS Office
Software
Adobe Premiere Pro
Davinci Resolve
Ms Office
Tally
Timeline
Customer Service Executive
NEDSTAR GOLD LOAN
07.2023 - 10.2024
Video Editor
MAZHAVIL STUDIO
03.2020 - Current
Bcom - TAXATION AND ACCOUNTING
University of Kerala
04.2001 -
Higher Secondary Education - COMMERCE
St.Johns Model HSS Nalanchira
04.2001 -
SSLC -
St.Johns Model HSS Nalanchira
04.2001 -
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