JAYAKRISHNAN V
Kollam
Summary
Dedicated administrative professional with experience in office operations and customer engagement. Skilled in payment processing and data management, contributing to improved organizational efficiency. Committed to delivering high-quality support and fostering effective communication within teams.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Clerk
NEENDAKARA GRAMA PANCHAYAT
KOLLAM
08.2018 - Current
- Managed daily office operations and maintained organized filing systems.
- Assisted in preparing official documents and reports for community meetings.
- Provided administrative support by handling incoming calls and inquiries.
- Communicated with customers and employees to answer questions or explain information.
- Utilized computer software programs to create reports, labels, forms.
- Organized and maintained filing systems for confidential documents.
- Supported office clerical functions using word processing and other software, email and office machines.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Entered data into computer systems accurately and efficiently.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Typed, formatted and edited correspondence and other documents.
- Delivered messages and ran errands.
- Troubleshot office equipment, computer hardware and software issues.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Education
NAVDEEP PUBLIC SCHOOL
KOLLAMSkills
- Document management
- Data entry
- Office organization
- Software utilization
- Payment processing
- Customer service
- Handling payments
- File maintenance
- Database entry
- Staff supervision
- Office management software
- Microsoft Office Suite
- Microsoft office
- Microsoft Excel
Languages
English
Advanced (C1)
C1
Malayalam
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
MCWG LICENSE
References
References available upon request.
Timeline
Clerk
NEENDAKARA GRAMA PANCHAYAT
08.2018 - Current
NAVDEEP PUBLIC SCHOOL