JAYAKUMAR KANNAPPAN
Consultant
Erode
Summary
Experienced Software Tester skilled in writing test scripts, debugging, and implementing automation tests for optimal application performance. Collaborates effectively with software team to streamline continuous build and deployment processes. Proficient in mastering new software tools and staying current on best practices in software quality assurance, with expertise in Gen AI technology.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Consultant
Thryve Digital
01.2022 - Current
- Using generative AI tools to create automated and manual test cases.
- Using GitLab Duo in the IDE for automation test cases.
- Reducing the test case creation, reporting with usage of GEN AI.
- Defined and identified test cases for new application development.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Increased efficiency within the QA team by implementing best practices for bug reporting and documentation, facilitating effective communication channels between team members.
- Managed defect tracking systems efficiently, prioritizing issues based on severity and potential business impact for prompt resolution.
- Assisted developers in reproducing reported issues, expediting their resolution and improving overall product quality.
- Conducted thorough post-release testing on software updates, ensuring seamless functionality and maintaining a high level of customer satisfaction.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Wrote automated test suite for product and provided test coverage analysis.
- Supported cross-functional teams by providing timely feedback on product quality and performance issues.
- Built automated test scripts to handle repetitive software testing work.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Working on Agile methodology - bi-weekly sprint.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Performing functional, regression, and API testing for web and native applications.
- Analyzing client requirements, deriving the test scenarios, and designing test cases.
- Importing test cases and creating test tasks in Agility.
- Preparing test data and preparing the daily status reports
- Involved in test execution, bug tracking, and error reporting using Agility.
- Preparing the QA sign-off checklist and updating the Agility tool on a weekly basis.
- Supporting production issues and performing business checkout activities
- Performing cross-browser testing, mobile device testing, using BrowserStack.
- Performing API testing and working on user-end applications.
- Mentoring new colleagues by providing knowledge transfer sessions regarding the project.
- Knowledge sharing with other team members on complex concepts.
- Performing Scrum team activities (sprint planning, review, refinement, retro).
- Performing test lead activities in the project
- Knowledge of research tools (Splunk and Dynatrace).
- Collaborated with development teams to understand product features, resulting in more targeted and effective testing strategies.
- Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
Senior Quality Service Associate
Amazon Development Center
08.2017 - 12.2021
- Manual/Functional Testing - Alexa devices
- Creating test plans and writing scripts for new features and existing modules based on requirements.
- Writing Test cases and scripts for test scenarios based on user end perspective, Optimized test cases to perform effectively
- Working with Whole-Home Audio Products such as Echo Dot, Echo plus and other echo family devices
- Executing the cases using DA console and reporting defects/bugs using SIM and JIRA.
- SPOC for new features and quality of the product/deliverables
- Handling discussion sessions with onshore team and stake holders about the new features and updates
- Performed Build Acceptance, Regression and Ad-hoc tests as an End User
- Performed functional testing on different domains
- Worked on different generations of Alexa devices like Echo Show and Echo Spot
- Testing the performance of devices with log values by using Git Bash, Putty and Command prompt
- Worked AI annotation project
Trainee Software Engineer
Nokia Solutions & Networks
11.2016 - 06.2017
- Worked on NetAct Product and written N number of automation test-cases and scripts
- Following the project life cycle methodology like Agile and Waterfall, defined under the process framework
- Worked on Automation Test cases using Robot Framework
- Acquired knowledge on JAVA and SQL queries
Education
Bachelor of Engineering - Computer Science and Engineering
Karpagam College of Engineering
03-2017
Skills
Software manual testing
Functional software testing
Software automation testing
User acceptance testing coordination
Experience with generative AI applications
Selenium automation
Java
Defect management
Git Lab Duo
Mobile app testing
Web application testing across browsers
Strategic decision-making
Certification
Completed SaFe Introduction Course on Agile Methodology
Interests
Video games, Cricket, Surfing internet
Accomplishments
- Award - Most Valuable Player (Thryve Digitals, Chennai)
- Award - Star performer and spot award (Amazon Development Center, Chennai)
Disclaimer
Place: Chennai Date: [Jayakumar Kannappan]
CORE COMPETENCIES
- Troubleshooting
- Problem Solving
- Attention to details
- Determination
FLEXIBILITY
- Active Listening
- Interpersonal Skills
- Oral Communication
Timeline
Consultant
Thryve Digital
01.2022 - Current
Senior Quality Service Associate
Amazon Development Center
08.2017 - 12.2021
Trainee Software Engineer
Nokia Solutions & Networks
11.2016 - 06.2017
Bachelor of Engineering - Computer Science and Engineering
Karpagam College of Engineering