An astute professional having 12 years of experience in Software Development predominantly in banking, Retail and Hospitality domain. Guiding team members throughout the assignments, ensuring all parameters and performance benchmarks are met and involved in Project Issue Resolution and management status reporting
Agilysys is the leading provider of hospitality software and solutions for hotels, resorts and restaurants to manage property, inventory and process.
Responsibilities:
Current Project : Infogenesis - KDS
Guests may use different platforms to place orders, be it a mobile app, an on-site guest-facing kiosk, or online. Regardless the method used, the ordering experience needs to be consistent and familiar for the guest every time. Orders arrive at the kitchen in the form of a printed or digital order where they are then fulfilled and delivered to guest.
Integrated Kitchen Display System manages order intake throttling to avoid flooding the kitchen. it also serves as an end-to-end solution, which creates a seamless experience for operators and guests alike. It’s more than just making sure orders are sent to the kitchen accurately or a for more accurate expeditor display. We’re talking next-level metrics that aren’t traditionally tracked today, such as order delivery times or item preparation times. Because an integrated solution provides the benefit of tracking the order lifecycle from start to finish, efficiency metrics can be captured at every stage of the process. Operators use these data to adjust guest and kitchen flow activity, and to make decisions about whether to open more service lanes, or add a line in the kitchen. Monitoring the lifecycle with better metrics encourages more efficient workflows and better guest service.