Jayakumar V

Key Responsibilities:

• Selling Managed solutions Product -ILL/Managed Wi-Fi/Firewall/ SD-WAN/ VOP/PRI/AI
• Driving the business thorough Chanel partner and DS
• Acquisition of New B2B SME and large accounts on daily basis
• Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Fostered positive relationships with customers to maximise satisfaction, retention and experience.
• Streamlined operations to consistently deliver on targets.
• Elevated customer satisfaction ratings by providing speedy resolutions.
• Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.
• Exceeded team goals by partnering with staff to share and implement customer service initiatives.
• Implemented operational strategies to build customer loyalty and retention.
• Oversaw employee recognition programmed to encourage professional development and high performance.
• Inspected new products to assess quality and preparedness.
• Reporting to regional Manager on daily basis

Key Responsibilities:

• Analyzing business potential, Conceptualizing & Executing strategies to drive sales, segment turnover and achieve desired target
• District Handled- Chennai/ Chengalpattu/Kachipuram/Thiruvallur
• Handling Government sector /Corporate /B2B and B2C /Channel Sales /LCO.
• Monitoring the day-to-day activities of the SALES team and reviewing them on a periodic basis for their career growth
• Organizing and monitoring daily activities like Blitz, Apartment/Corporate Activities and Road shows for generation of leads.
• Follow up with the RF and Fiber team for timely installation and for addressing the customer issues in the region.
• Keep in regular contact with team members and maintain healthy communication & relationships.
• Focused on IT sector and Hospital /Schools /colleges/Hospital /Hotels and resorts /warehouses.
• Focused on high end apartment permission and activity.
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly.
• Responsible for preparing and send monthly activity planner with budget.
• Maintains sales and sales support with existing accounts and develop new accounts.
• Handled ASM and DST /FSE, Motivating and training them to achieve their targets.
• Planning the strategies and overseeing the full sales cycle.
• Recruiting and Managing Channel Partners & Manpower.
• Cracking Hi Rise Apartments in my Zone and penetrating our Network inside the Flats.
• Conducting weekly and Daily Activity in Hi rise Apts to do deeper Penetration.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Key Responsibilities:

• To increase the Revenue Hi Speed Broadband/ acquisitions through DST and Channel partner
• Achieve the gross target, Control the churn.
• Monitoring sales, revenue & reviewing performance and marketing activities.
• Handling. Motivating and training them to achieve their targets.
• Recruiting, training & developing in house team and out sourced employees for sustainable business growth
• Follow up with the RF team for timely installation and for addressing the customer issues in the region
• Handling sales executive and Tele calling team/channel partner to generate business on daily basis and achieve monthly & quarterly target
• Organizing and monitoring daily Apartment Activities and Road shows for generation of leads.
• Responsible to prepare and send monthly activity planner with budget
• Closely monitored team performance, coaching, encouraging and incentivizing staff to continually achieve targets.
• Improved net new client acquisition through effective team coaching and development.
• Created and executed high-performing sales strategies, consistently delivering target-exceeding revenue growth.
• Daily reporting to Regional Head

Key Responsibilities

• Channelize Business Development efforts in the assigned territory and handle marketing & Sales operations for achieving pre-set goals.
• Acquire and manage corporate sales and key accounts-B2B
• Selling ILL/ Fiber and RF-through channel partner and DST
• Monitor and Control of Sales distribution plan through Sub-DSA/Retailers
• Responsible to prepare and send monthly activity planner.
• All required POS / Leaflet / Inserts / GSBs & any other prop available are properly displayed with high level of visibility
• Developing market strategies to build DSA Modern trade preference schemes and drive volumes
• Implement demand generation activities (local promotions)
• Timely clearance of Credit notes to channel partners.
• Evaluated market conditions and competitor actions to develop successful marketing strategies.
• Met financial goals with organized strategies focused on proper management of expenses and income.

Key Responsibilities

• Manage the network of Channel sales /DST and CFA’S in Tamil Nadu
• Drive the TL to plan storming activity to increase distribution width and to penetrate telecom outlets to increase revenues.
• Monitor and Control of Sales distribution plan through Modern trade
• Special focus on high end models through Premium contribution & availability through unique penetration strategies.
• Local promotional and MDU activities involving DSAs/CFAs
• Responsible to prepare and send monthly activity planner with budget
• Coordinating with customer service department for effective customer response
• Developing market strategies to build retail preference schemes and drive volumes.
• Drive the retention activities through Distributors & Agencies
• Allocated resources and hired individuals with matching skills and potential to add manpower and maintain competent audit workforce.

ACHIEVEMENTS:

• Consistent Performance Loss making area to converted in to profit making.
• Devising & implementing marketing activities for successful launching of new products.
• Building brand focus in conjunction with operational requirements.
• Maximum brand visibility and capturing optimum market shares.
• Brand Visibility, width and depth coverage, Competition tracking.

Achievements:

Key Responsibilities:

• Selling Internet Bandwidth to SME/B2C customers
• Setting the sales target and motivate them to achieve it
• Following up systematic process like Solving Quires in filled Subscriber Enrolment form(SEF)
• Follow up with Billing & Credit control team for SEF Work order Generation
• Regular follow up with Installation team for work execution
• Planning and executing marketing activities on daily basis
• Installing and configuring cable Internet through Cable modem, Cisco routers
• Maintaining and Monitoring Leased lines using RAD modems and Fiber Link
• Knowledge in RF signal, Cables & Equipment’s Used and OFC technologies
• Identified and solved problems impacting sales management and business direction.

Joined as a Sales Officer got promoted twice.

Consistently rewarded in most of the interim contests and always been in the top two in the region.

Was awarded from The CEO several times as Best Sales Person for selling the highest number of DSL connections during the year of 2004.