Open To Work
JAYALAKSHMI B N
Bangalore
Work Preference
Summary
Strategic IT Professional with extensive experience in leadership roles, specializing in project planning, technology management, and change management. Skilled in information security, risk management, and stakeholder communication. Proficient in using tools such as Maximo, Remedy, and ServiceNow. Demonstrated success in managing large-scale projects and operations, ensuring timely delivery within budget.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Senior Advisor
DELL EMC Corporation
Bangalore
08.2012 - 05.2025
- Executed establishment of new disaster recovery site for FCA, overseeing partner resources and managing project phases from onboarding to closure.
- Managed the configuration and implementation of secondary storage infrastructure for CNHi, addressing business continuity needs through advanced technology migrations.
- Led technology upgrade and new installation projects, successfully managing storage upgrades, backup and storage device installations for varied clients.
- Coordinated data migration projects, ensuring seamless execution through effective management of tech teams, vendors, partner resources, and customer coordination.
- Planned and executed microcode upgrade and patch upgrade programs for FCA, ensuring inventory tracking, resource management, health checks and timely upgrades on EMC storage and back up devices.
- Implemented decommissioning projects for outdated storage hardware, overseeing data erasure and logistics for hardware shipping post-migration.
- Monitored multiple technology refresh projects, driving initiatives for cloud infrastructure migrations and new customer onboarding and migrations to cloud infrastructure.
- Facilitated the end-to-end P2P process builds and transitions, establishing governance frameworks and checklists to ensure steady and efficient process transitions.
- Supported DPC to AVS migration projects for Woolworths by effectively managing stakeholder communication, reporting, and compliance with cloud security requirements.
Compliance Lead/Business Controls and Compliance
IBM India Pvt Ltd
07.2007 - 08.2012
- Led Compliance and Controls Operations, driving initiatives to enhance security and regulatory compliance.
- Coordinated risk management activities to identify and mitigate compliance risks across business operations, overseeing monthly and quarterly release and patch management.
- Coordinated issue and risk management activities to identify and mitigate compliance risks across business operations. Managed monthly and quarterly release and patch management.
- Monitored and communicated policy changes, ensuring all team members were informed and compliant with updates.
- Managed software license inventory, ensuring adherence to licensing agreements and effective resource allocation.
- Documented compliance gaps and communicated detailed review results to relevant stakeholders, facilitating informed decision-making.
- Documented and communicated identified gaps in compliance and provided detailed review results to relevant stakeholders.
- Audited user and admin accounts, implementing process improvements and controls to enhance security.
Education
B.CA - Bachelor of Computer Application
KLE'S-Nijalingappa college
Skills
- Project Management
- Delivery Management
- Transition Management
- Operations Management
- Risk Management
- Compliance Management
- Change Management
- Incident Management
- Information Security Management
- IT Security Management
- Disaster Recovery Planning
- Cloud Migration
- Infrastructure Planning
- Resource Management
- Technical Skills
- People Management
Certification
- ITIL V3
- EMCISA - Information storage management
Timeline
Senior Advisor
DELL EMC Corporation
08.2012 - 05.2025
Compliance Lead/Business Controls and Compliance
IBM India Pvt Ltd
07.2007 - 08.2012
B.CA - Bachelor of Computer Application
KLE'S-Nijalingappa college