Cooking, Outing
Jayalakshmi Pillai
Deputy Manager - Order To Cash
Lohegaon
Summary
Results-driven finance professional with over 10 years of experience in the finance and shared services sector. Demonstrated ability to identify and capitalize on new business opportunities while effectively navigating challenges. Proven track record of enhancing business performance and driving revenue growth through strong customer relationships. Seeking to leverage expertise in a dynamic organization known for fostering talent and career development.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Deputy Manager
Johnson Controls India Pvt. Ltd
- Current
- Handling process issues, identifying areas for improvement, optimizing workflows and implementing efficient processes.
- Conducting Audits, ensuring compliance, identifying risks and providing recommendations for improvement.
- Expertise in validating customer documentation, creating contracts for various types, knowledge of contract modifications/termination/renewals.
- Updating customer master data in Oracle (ACE)
- Reporting team SLA and month-end reports to higher management.
- Handling process updates and refresher training, addressing team escalation and process queries, preparing process checklist/SOP’s
- Skilled in analyzing contracts, identifying billing milestones, and accurately applying billing rates and terms.
- Experienced in contract billing with expertise in generating invoices, managing revenue recognition and ensuring compliance with contractual terms.
- Proven ability to resolve billing discrepancies, manage complex billing scenarios and maintain accurate records.
- Expertise in dispute management, with a strong track record of resolving complex conflicts and negotiations.
- Skilled in identifying root causes, analyzing issues and developing effective solutions.
- Utilized excellent communication & negotiation skills to resolve disputes, ensuring minimal disruption to business.
- Strong analytical and problem-solving skills to identify and rectify billing errors, ensuring compliance with regulatory requirements and company policies.
- Proven ability to resolve discrepancies, investigate exceptions and maintain up-to-date records.
- Strong analytical skills to match payments with open invoices and applied payments to correct accounts, ensuring accuracy and efficiency in financial reporting.
- Regular tracking of invoices to identify overdue payments.
- Contacting customers through phone, email, or other means to remind them of outstanding balances.
- Ensuring timely payment by resolving disputes, offering payment plans, or negotiating terms if needed.
- In cases of prolonged non-payment, escalating to higher management or involving legal action if necessary.
- Providing regular updates to management on overdue accounts and collection performance
- Identifying payments received (via checks, electronic transfers, credit card payments, etc.) and matching them to the appropriate invoices.
- Comparing payments recorded in the system with bank statements to ensure accuracy.
- Addressing situations where payments do not match invoices or where customers have overpaid/underpaid.
- Sending Dunning letters to the customer on daily basis for the collections.
- Knowledge of allocation of the payments.
- Knowledge of Cash application, allocation, and outstanding report.
- Responsible to allocating the work to team on daily basis.
- Handled remote transition process successfully.
Sr. Customer Service Executive (SME) in Finance and Accounts (GL)
TopSource Global Solution Pvt Ltd
05.2015 - 03.2019
- Working in Sage50, Oracle & Quick Book based accounting system.
- Handling 4 Indian clients with end-to-end accounting independently with 1 processing person.
- Handled 2 UK clients with end-to-end accounting independently.
- Well versed with Bank Processing and Recon, Sales Processing, Petty Cash Processing, Payroll Processing, Invoice Processing, Sales Processing, Payment Processing and VAT, TDS, GST processing, Customer Creation in system.
- Reconciliations for Bank and Sales (Cash sales & Card Sales) for clients.
- Preparation of ADR (Age Debtors Reports) and ACR (Age Creditors Report) for clients.
- Knowledge of Allocation of Payments for clients.
- Processing knowledge of Accrual & Reversal and Prepayment entries into system.
- Reporting Financial Management activities to higher managements as well as clients
- Processing and analyzing of Profit and Loss, Balance sheet, Balance sheet schedules and presenting it to the clients and management.
- Solely handling client’s queries and resolving them promptly.
Sr. Officer in Finance and Accounts (GL)
Wipro Ltd.
03.2014 - 05.2015
- Work in SAP based system.
- Enter all journal entries into the accounting software
- Clearings and posting General Ledger (GL) Accounts in SAP.
- Analyzing and identifying the errors via Reconciliations of Account Payable (AP), Account Receivables (AR) and General Ledger (GL).
- Timeline deliverables to clients reports like daily, weekly & monthly financials.
- Maintaining the process accuracy, reconciliation accuracy, posting and clearing accounts accuracy and delivering in line with client expectations.
- Responsible for reporting the results and financial performance to the upper managements as per International Financial Reporting Standards (IFRS).
- Ensure that reversing entries occur.
- Assist in the production of financial statements
- Review, Analysis and Quality Checking of Financial Statements like Balance Sheet, Profit & loss Account.
- Preparing monthly and yearly accruals and perform Hyperion Financial Management (HFM) runs and submitting the report to the higher management.
Accountant
K.B. Engineering Works
09.2012 - 03.2014
- Maintenance of books of Accounts: Preparation of Excise Invoice, VAT Invoice, 4(5)(a) Challans, Salary Management, Quotation, TDS, LBT, CT-3, ARE- 3, Profession Tax, Bank Account Maintenance, Sales Invoice, Purchase Invoice.
- Supervision of Accounting Activity of company.
- Tally 9 with ERP.
- MIS report preparation for senior management.
- Coordination with the Supplier and Buyer for accounting issues.
Admin Executive
Safepro Safety Consultancy
04.2012 - 09.2012
- Maintenance of books of Accounts: Preparation of Invoice, Quotation, Maintaining Cash Vouchers, Bill maintenance, Updating in Tally, Excel, Employees record maintenance, Allowance maintenance, Documentation, MIS Report Preparation.
- Coordination with clients for safety certification, trainings and payments.
- Conducting Safety Measure Examination.
- Marketing with the prospect for safety measures in their organization and safety certifications.
Education
B. Com - Finance / Economics
Pune University
PuneDiploma - Office Automation and Tally with ERP 9
All India Council For Professional Training & Research
PuneH.S.C -
Maharashtra State Board
PuneS.S.L.C -
Maharashtra State Board
PuneSkills
Accounting systems used
QuickBooks expertise
Xero cloud platform
Proficiency with Peachium
Oracle database solutions
Salesforce management
Enterprise Resource Planning (ERP) - SAP
SAGE financial software
Tally 9 ERP solution
Digital photo enhancement
Microsoft applications expertise Operating system knowledge
Disclaimer
I herewith declare that the above information's furnished by me are true, correct and complete to the best of my knowledge. Place: Pune (Jayalakshmi Pillai)
STRENGTHS
- Effective Communication
- Adaptive ability and Learning attitude
- Analytical skills
- Leadership skills
- Commercial Awareness
- Result oriented, Creative and Self Motivator
- Ability to remain calm in stressful situations
PERSONAL PROFILE
- Date of Birth : 11th February 1990
- Language Known : Hindi, English, Marathi & Malayalam
- Nationality : Indian
- Marital status : Married
- Gender : Female
Interests
Timeline
Sr. Customer Service Executive (SME) in Finance and Accounts (GL)
TopSource Global Solution Pvt Ltd
05.2015 - 03.2019
Sr. Officer in Finance and Accounts (GL)
Wipro Ltd.
03.2014 - 05.2015
Accountant
K.B. Engineering Works
09.2012 - 03.2014
Admin Executive
Safepro Safety Consultancy
04.2012 - 09.2012
Deputy Manager
Johnson Controls India Pvt. Ltd
- Current
B. Com - Finance / Economics
Pune University
Diploma - Office Automation and Tally with ERP 9
All India Council For Professional Training & Research
H.S.C -
Maharashtra State Board
S.S.L.C -
Maharashtra State Board