MOHAMED H
Trivandrum
Summary
Dynamic professional with a proven track record at SANNI HOLIDAYS, excelling in travel package planning and exceptional client service. Leveraged expertise in international reservations and social media marketing to enhance company branding, significantly boosting customer satisfaction. Skilled in documentation preparation and adept at fostering positive relationships, consistently achieving and surpassing goals.
Overview
6
6
years of professional experience
Work History
Travel Coordinator
SANNI HOLIDAYS
KOLLAM
08.2023 - 12.2024
- Managed the creation of customized packages for clients based on individual requirements.
- Created and distributed travel brochures and newsletters to inform clients of special promotions.
- Managed financial transactions related to travel bookings, including invoicing and payments.
Front Office Executive
AKHIL Beach Resort
Varkala
05.2023 - 06.2023
- Provided administrative support including photocopying, scanning documents, faxing.
- Coordinated travel arrangements for staff members when required.
- Responded to customer issues to provide immediate resolution and improve retention.
Operational Executive
ASK ME Holiday
Ernakulam
12.2019 - 05.2020
- Cooperated with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provided relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Booked transportation, make hotel reservations and collect payment/fees
- Used promotional techniques and prepare promotional materials to sell itinerary tour packages
- Dealed with occurring travel problems, complaints or refunds
- Recorded data into our software and maintain client files
- Communicated with tour operators
- Maintained statistical and financial records
Technical Support Executive
SMARTIPZ Business Solution
Varkala
08.2018 - 11.2019
- Contacted Businesses via cold or warm calling to offer service relevant to industries or niches
- Provided information about available products, services, details and advantage
- Negotiated terms with vendors and suppliers to optimize cost savings.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Performed risk analysis on potential investments and provided recommendations based on financial standing and market conditions.
Education
B com - GENERAL
Alagappa University
TAMILNADU01-2025
Plus Two -
MAM MODEL SCHOOL
CHAVERCODE, VARKALA12.2018
SSLC -
M.R.M.K.M.M.H.S
EDAVA12.2014
Skills
- Travel package planning
- Company guidelines and procedures
- International reservations
- Documentation preparation
- Accommodations booking
- Regulations and compliance
- Travel insurance
- Social Media Marketing
- Company branding
- Marketing and promotion
Languages
- English
- Malayalam
Personal Information
- Father's Name: Hareed
- Date of Birth: 12/12/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the particulars furnished above are true and correct to best of my knowledge and information.
Timeline
Travel Coordinator
SANNI HOLIDAYS
08.2023 - 12.2024
Front Office Executive
AKHIL Beach Resort
05.2023 - 06.2023
Operational Executive
ASK ME Holiday
12.2019 - 05.2020
Technical Support Executive
SMARTIPZ Business Solution
08.2018 - 11.2019
B com - GENERAL
Alagappa University
Plus Two -
MAM MODEL SCHOOL
SSLC -
M.R.M.K.M.M.H.S
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