Product Manager III
- No Scroll Checkout Feature: Led the development and implementation of the No Scroll Checkout feature, significantly enhancing user experience, boosting conversion rates by 200 basis points, and decreasing checkout abandonment by 2.5%.
- Revenue Growth Initiatives: Conducted product hypothesis testing and A/B testing to address payment pain points, contributing to a monthly revenue increase of approximately $130 million and improving payment success rates by 1.5%.
- California 24-Hour Cancellation Policy: Implemented the California 24-Hour Cancellation Policy on the Expedia App, enhancing customer satisfaction and retention, which resulted in a $1 million revenue increase and a 3% reduction in cancellation-related support tickets
- Hotel Inventory Integration: Managed the integration of hotel inventories from Spain and India into Expedia's new checkout system, expanding market reach, increasing bookings by 1%, and boosting conversion rates by 2 basis points.