Jayant Chandekar

To be associated with progressive organization that gives me scope to apply my educational and Professional skills and provides me with advancement opportunity and knowledge empowerment. Highly analytical Workforce Analyst with comprehensive expertise in optimizing business processes and improving workforce efficiency. Strengths lie in data interpretation, strategic planning, and trend forecasting to align workforce capabilities with organizational goals. Notable contributions include enhanced productivity levels and cost savings through effective resource allocation. Skilled at using analytics to drive decision-making and enhance operational performance.

• Preparing day to day reports like Shrinkage report, Real time attendance report, Adherence report Delivery hours’ report
• Preparing forest vs actual dashboard
• Analise the volume data, normalising and then creating a forecast by using various statistical forecasting methods
• Preparing & updating the staffing plan on a weekly basis
• Getting regular updates from OPS on HC, AHT, Attrition & Shrinkage and making necessary changes to the capacity plan which helps the team to work on the most updated outlook
• Preparing capacity plan for about 400+ ftes. Preparing AHT and Volume files on monthly basis considering various conditions
• Preparing Overtime Time requirement
• Real time monitoring the Queues and taking the decision on real time basis to meet the queue adherence. Creation of roasters and schedules on ASPECT. Updating in-office and out of office shrinkages.

• Date of Birth: 03/14/91
• Gender: Male
• Nationality: Indian

English, Hindi, Marathi

Cooking, Travelling, Watching Cricket

I hereby declare that all the above particulars are furnished by me and I am correct & true to my knowledge and belief. (Jayant Chandekar)