JAYANT DOGRA
Bangalore
Summary
A position in the world of Investment Banking & Fund Management Industry with a reputed organization which will utilize my core competencies to the maximum.
Experienced with managing complex projects and leading diverse teams to achieve organizational goals. Utilizes strategic planning and operational efficiency to drive success. Track record of effective leadership and problem-solving skills that foster collaborative and results-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Director – (Middle Office Operations)
Acuity Knowledge Partners
02.2022 - Current
- Managing and mentoring teams, leading projects, and guiding junior members, with profitable results in driving productivity and quality.
- Client Management involving direct client interaction, handling client calls and emails, and managing client relationships to ensure satisfaction and alignment with service level agreements (SLAs).
- Project delivery showcasing successfully delivering projects, managing workflows, and ensuring that deliverables meet client requirements, quality standards, and turnaround times (TAT).
- To discuss and decide on year-end ratings and performance bonuses, by ensuring the criteria are clear, objective, and aligned with company goals for the team on Year End.
- Sharing knowledge among team members by having daily team hurdle. Provide QC support to Team and ensures quality delivery. Assuring team on maintaing trackers and quality control mechanism.
- Effectively meet customer needs, building productive customer relationship and taking responsibility of customer satisfaction and loyalty.
- Contributing to various projects in the vertical of function or organization level. Contributes to various organizational initiatives like diversity, technology, training etc.
- Proactive initiative in keeping track of repetitive queries and supporting BAU via case studies. Also, involved in people managment and team building. Setting right direction for the team and effective training management.
- Consistency and timeliness in delivery. Ensuring timely and proper leave management and updating time sensitivity and flagging operational issues on time.
- Providing extra coverage during high workload. Documenting all tasks performed. Follow up with internal teams to get client queries answered. CSAT score used as a parameter.
- Consistently striving to improve domain knowledge and adapt to changing technologies required. Also, ensuring all the deliverables are in accordance with SLA agreement.
Assistant Manager – (Fund Administration)
NAV Back Office IT Solution
05.2021 - 12.2021
- Monitoring of trade files, reconciling the trades processed in Main2 Software against trade file and booking the trades in case of any issue.
- Monitoring of Daily Cash and position Reconciliations.
- Monitoring of Pricing and Corporate actions ensuring the same to be accounted accurately.
- Notify the client about the pending breaks with proper explanation.
- Hold regular meetings with onshore and offshore teams to improve processes and raise/resolve issues. Conducting Risk and control analysis across process and implementing the same.
- Ensured that holding & market value correctly accounted for, by performing position reconciliation.
Assistant Manager – (Fund Administration)
SS&C Globeop’s Financial Services
03.2016 - 12.2020
- Monitoring of trade files, reconciling the trades processed in Geneva against trade file and booking the trades in case of any issue.
- Monitoring of Daily Cash and position Reconciliations
- Having experience of handling Direct Lending Loans with nature of not directly linked to markets. These were renewed every quarter according to the contract notes.
- Monitoring of Pricing and Corporate actions ensuring the same to be accounted accurately.
- Review of expenses and accruals items.
- Gathering of various data to prepare MIS like Error Logs, TAT reached, KPI’, Fund database, FTE allocations, work allocations.
- Team meetings, conducting daily Huddles, Goal settings of Employees, identifying training gaps among team and resolving them, troubleshooting issues, timely escalation of criticalities, application access to Team. Currently managing a team of 07 members.
- Hold regular meetings with onshore and offshore teams to improve processes and raise/resolve issues. Conducting Risk and control analysis across process and implementing the same.
- Organizing daily workload for the team through compiling daily spreadsheets and delegation of tasks.
Assistant Manager – (Fund Administration)
Citicorp Services India Ltd.
11.2013 - 03.2016
- Monitoring of trade files, reconciling the trades processed in Geneva against trade file and booking the trades in case of any issue.
- Monitoring of Daily Cash and position Reconciliations
- Monitoring of Pricing and Corporate actions ensuring the same to be accounted accurately.
- Review of expenses and accruals items.
- Preparation of Master and Feeder NAV. Ensuring the same to be adhered to strict client deadlines, ensuring all TAT’ met in time.
- Gathering of various data to prepare MIS like Error Logs, TAT reached, KPI’, Fund database, FTE allocations, work allocations.
- Team meetings, conducting daily Huddles, Goal settings of Employees, identifying training gaps among team and resolving them, troubleshooting issues, timely escalation of criticalities, application access to Team. Currently managing a team of 8 members.
- Hold regular meetings with onshore and offshore teams to improve processes and raise/resolve issues. Conducting Risk and control analysis across process and implementing the same.
- Organizing daily workload for the team through compiling daily spreadsheets and delegation of tasks.
Team Leader – (Fund Administration)
SOCIETE GENERALE SECURITIES SERVICES (SGSS)
03.2009 - 11.2013
- Ensure day to day tasks from Trade booking to reconciliations are completed by the agreed deadlines and accurately.
- Ensure all SOPs are reviewed and updated quarterly.
- Share relevant client concerns internally with reporting manager.
- Individual’s performance development plan is agreed and implemented.
- Issues/ concerns or extra ordinary performance of a particular individual.
- BCP (ensure team is aware of BCP requirements and arrangements in place).
- Implement and make effective use of individual and team meetings.
- Give clear roles and assignments to each team member.
- Recognize and reward significant achievements of team members.
- Structured and factual feedback is provided to the team members on a regular frequency to manage their expectations.
- Participate in transversal activities such as assisting support functions across organization etc.
SGSS: Luxembourg
04.2009 - 05.2009
- Played a key role being a part of the Pilot batch (2nd Batch) in setting up the process of Fund Administration Services in Bangalore.
- Efficiently helped in migrating 26 funds in the pilot batch.
- Visited to Luxembourg for 2 months for process migration.
- Deftly prepared various training modules for the other batches.
- Involved from May 11 till July 11 for Merger activities for 76 funds.
Administrator (Fund Administration)
HSBC SECURITIES SERVICES
09.2007 - 02.2009
- Checked that all the trades for the day have been correctly accounted into GVA against the trade file and in case of any discrepancy the same are loaded into Geneva.
- Handled manual pricing of securities with external source such as Bloomberg wherever required (Equities, Futures etc.).
- Checked that all the prices uploaded into the GVA are correct with Bloomberg by running macro on excel.
- Confirmed all price movements which breach previously set tolerance level with external source such as Bloomberg.
- Ensured cash are correctly accounted by performing cash reconciliation against Prime Broker.
- Investigated and resolved cash breaks by passing necessary journal entry into GVA or informing jurisdiction about incorrect reporting of Prime Broker or following up with Jurisdiction for further explanation.
- Ensured that holding & market value correctly accounted for, by performing position reconciliation.
- Checked all corporate actions including dividends have been processed correctly into the GVA by comparing with external source such as Bloomberg by taking grabs.
- Booked of currency contracts (spots & forwards) based on information received from the trade file and Prime Broker.
Senior Executive, Operations
IKM INVESTOR SERVICE LTD
06.2005 - 08.2007
- Operations & Risk Management.
- Product development through introduction of new changes and products into the system.
- Consideration of risk returns profile of clients & providing exposure to them.
- Assist in preparing detailed reports on specific stocks.
- Keep track of margins / charges of clients / institutions.
Education
MBA - Finance
Rukmini Devi Institute, Guru Gobind Singh Indraprastha University
01.2005
Skills
- Working knowledge of GENEVA Software
- Working knowledge of Aladdin Software
- Working knowledge of GP3 Software
- Working knowledge of Main2 Software
Certification
- Cleared NCFM Modules
- Certified Yellow Belt Training (Six Sigma) from Citicorp Services India Ltd. & Societe GENERALE.
References
References: Available on Request
Languages
English
Hindi
Timeline
Assistant Director – (Middle Office Operations)
Acuity Knowledge Partners
02.2022 - Current
Assistant Manager – (Fund Administration)
NAV Back Office IT Solution
05.2021 - 12.2021
Assistant Manager – (Fund Administration)
SS&C Globeop’s Financial Services
03.2016 - 12.2020
Assistant Manager – (Fund Administration)
Citicorp Services India Ltd.
11.2013 - 03.2016
SGSS: Luxembourg
04.2009 - 05.2009
Team Leader – (Fund Administration)
SOCIETE GENERALE SECURITIES SERVICES (SGSS)
03.2009 - 11.2013
Administrator (Fund Administration)
HSBC SECURITIES SERVICES
09.2007 - 02.2009
Senior Executive, Operations
IKM INVESTOR SERVICE LTD
06.2005 - 08.2007
MBA - Finance
Rukmini Devi Institute, Guru Gobind Singh Indraprastha University
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