Jayant Kumar
Bokaro Steel City
Summary
Dynamic Branch Manager at INDUSIND NIPPON LIFE with proven expertise in performance analysis and team leadership. Successfully enhanced client satisfaction through innovative marketing initiatives and effective training programs. Adept at driving profitability and achieving targets, leveraging strong negotiation skills and a commitment to team development.
Results-driven Insurance Branch Manager with 19+ years of experience.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Branch Manager
INDUSIND NIPPON LIFE
DHANBAD
03.2016 - Current
- Managed team performance through regular coaching and feedback sessions.
- Oversaw customer service strategies to enhance client satisfaction.
- Developed and implemented marketing initiatives to attract new clients.
- Analyzed branch performance data to identify improvement areas.
- Facilitated training programs for new employees on systems and processes.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Led daily operations of branch to ensure smooth functioning.
Sales Manager
MAX LIFE INSURANCE
BOKARO
04.2012 - 03.2016
- Developed sales strategies to enhance client engagement and retention.
- Led a team of sales representatives to achieve monthly targets.
- Conducted training sessions for new hires on sales techniques and product knowledge.
- Agent Recruitment
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Led training sessions for junior agents to enhance team capabilities.
Sales Manager
FUTURE GENERALI
BOKARO
01.2010 - 03.2012
Education
Bachelor of Arts - Sociology
IGNOU
04.1997 - 04.2001
Skills
- Performance analysis
- Team leadership
- Team Handling
- Negotiation Skills
- Sales Closing Techniques
- Product Knowledge
- Presentation Skills
- Performance-Based Skills
Target Achievement
Upselling & Cross-selling - 👥 Leadership & Management Skills
Team Management & Leadership
Sales Team Training & Development
Performance Monitoring (KPIs, Targets)
Conflict Resolution
Motivation & Team Building
Accomplishments
- Foreign trip Thailand,Bankok,Dubai Qualifyer
- Continue 3 year GP(GRAND PRIX) QUALIFYER
- INTERNATIONAL and NATIONAL Trip Qualifyer.
- PAN INDIA RANK 5 BRANCH IN YEAR 2025.
- 2024-25 (150%) WRP TARGET ACHIEVER.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Certificate of Appreciation for 13th Month March 2025.
- Certificate of Appreciation for qualifying in International AOP.
Timeline
Branch Manager
INDUSIND NIPPON LIFE
03.2016 - Current
Sales Manager
MAX LIFE INSURANCE
04.2012 - 03.2016
Sales Manager
FUTURE GENERALI
01.2010 - 03.2012
Bachelor of Arts - Sociology
IGNOU
04.1997 - 04.2001