Results-oriented sales professional with over 11 years of experience in Enterprise B2B sales, Business Development, Cloud Sales (IaaS ,PaaS & SaaS) ,Sales operations and Account Management .
Overview
14
14
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Sales Specialist
Microsoft
08.2022 - 06.2023
Exceeded sales targets by consistently meeting and surpassing customer expectations for product performance.
Collaborated with cross-functional teams ( Field, partner and customer) to achieve project goals on time and within budget.
Negotiated Microsoft license contracts like EA and MACC successfully, securing favorable terms while adhering to company policies and guidelines.
Assisted in validation and approval of Purchase orders and high value credits for customer and partners during deal execution.
Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Clarified customer requests, forwarded product information and answered questions to support sales operations.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Developed robust pipeline of sales opportunities by maintaining accurate information in CRM( Microsoft Dynamics).
Delivered customized presentations, highlighting unique benefits of products in relation to specific client needs.
Established strong client relationships through excellent communication skills and product demonstrations.
Provided expert advice on software solutions, leading to increased customer confidence in purchasing decisions.
Evaluated clients'' existing systems to identify opportunities for improvement or replacement with superior technology options.
Maximized profitability through skillful negotiation tactics while fostering long-term partnerships with satisfied clients.
Collaborated with engineering teams to ensure seamless integration of new technologies into customer environments.
Business Development Representative
Amazon Web Services (AISPL)
12.2019 - 08.2022
Worked diligently to help Mid- size Enterprises, Startups and DNB customers from West and South territory adopt AWS cloud technology to embark on their digital transformation journey.
Developed relationships with CXOs in target organizations from a range of industries (BFSI, manufacturing, healthcare, gaming,media & entertainment, etc ) for business development and account management.
Manage and own defined territory and drive sales through combination of direct interaction, channel partners and ISVs.
Collaborated with multiple teams like PSM, PDM, Marketing, solution architects, global solution and product teams to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Acted as a trusted advisor to customer and leveraged tools like cloud economics tool, compute/cost optimizer ,TCO /AWS pricing calculator to create viable business case for cloud migration from other on prem/colo and cloud vendors.
Improved wallet share by growing customer base , running multiple 1 to many/1 to few outreach campaigns, proper revenue forecasting & negotiation and capitalizing on upsell opportunities.
Helped and advised customers on a diverse set of cloud migration use cases like SAP on AWS, app and infra modernization, datalakes, Analytics, IOT( Internet of things), AI/ML (Machine learning), content delivery (CDN) /edge services, containers,kubernetes, databases(purpose built/managed), etc.
Helped emerging partners grow in AWS partner ecosystem with proper and timely deal support to drive incremental business.
FY20 Target ($5.5 M) – 126% achievement
FY21 Target ($8 M) – 154% achievement
Renewal Representative
Oracle
01.2016 - 05.2019
Handled Enterprise accounts (direct sales), large to mid-size accounts & Government Customers and met expected revenue targets on monthly, quarterly and yearly basis.
Managed revenue base of 15 Mil USD and set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Managed customers directly and through Oracle Partners & Distributors (Channel Sales) and strategized business in AMERICAS/APAC countries.
Handled the complete sales cycle from establishing contact, building relationship with CXO/CIO level contact, consultation, pricing & quoting, negotiation, getting the renewal confirmation (purchase order) and logging them in system and following up for timely payment of the invoice.
Ensured timely management of contract renewals for customers through proper planning and forecasting, account specific strategy, minimizing cancellations and to achieve yearly, quarterly and monthly targets.
Manager-Trade Finance
ICICI Bank
08.2015 - 12.2015
Managed ICICI trade finance customers and fostered meaningful client relationships to grow wallet share.
Applied customer feedback to develop process improvements and support long-term business needs.
Managed sales of complex financial products like LC/ BC and ensured end to end transaction flow.
Assistant Manager
Intellect Design Arena Ltd.
05.2014 - 08.2015
Extensive experience in business analysis,customer liaison, requirement extraction, bid management, proposal building and documentation (Feasibility Study, Business Case,User stories, Gap Analysis, Use Cases, BRD, FSD and Market research ).
Involved in Client Visits & meetings to provide presentations on Project overviews, product demos and proposals for new initiatives.
Provided high-quality bids/proposal on time by working in organized manner with cross-functional team of technical specialists, solution architects, delivery teams, sales team, Legal teams, Procurement teams etc. and analyzing customer requirements as relayed through requests for proposals.
Put together diverse strengths and capabilities of organization into winning client proposals, presentations, and executing all activities related to converting engagements into sale orders
Project Engineer
Wipro Technologies
06.2009 - 03.2012
Involved in development and enhancement of Debit Card Management systems for leading financial institutions in UK and US.
Successfully completed integration of cross functional business applications and processes of two major financial organizations.
Developed tools for increasing efficiency of program execution in Banking integration project.
Evaluated change requests in response to out-of-scope work activities.
Education
Post Graduate Diploma in Management (P.G.D.M) - Business Administration And Management
Xavier Institute of Management
Bhubaneswar,India
05.2012 - 04.2014
Bachelor of Technology (B.tech) - Electronics And Communications Engineering
National Institute of Science And Technology
Odisha,India
06.2004 - 2008.05
Skills
B2B software Sales/Account Management
Partnership Development
Business growth and retention
Contract Negotiation
Order Management
Territory management
Certification
Microsoft Azure fundamentals
Timeline
Sales Specialist
Microsoft
08.2022 - 06.2023
Business Development Representative
Amazon Web Services (AISPL)
12.2019 - 08.2022
Renewal Representative
Oracle
01.2016 - 05.2019
Manager-Trade Finance
ICICI Bank
08.2015 - 12.2015
Assistant Manager
Intellect Design Arena Ltd.
05.2014 - 08.2015
Post Graduate Diploma in Management (P.G.D.M) - Business Administration And Management
Xavier Institute of Management
05.2012 - 04.2014
Project Engineer
Wipro Technologies
06.2009 - 03.2012
Bachelor of Technology (B.tech) - Electronics And Communications Engineering