Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Certification
Hobbies
Timeline
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Jayant Nawani

Senior Program Manager
Hyderabad

Summary

I am an experienced Program Manager with a strong background in process improvements, operations excellence, and cross-functional team collaboration. With expertise in program management and change management, I have successfully supported the delivery of service levels and achieved productivity targets. I am skilled in optimizing workforce usage and implementing business continuity planning. As a talent acquisition specialist, am passionate about building effective workforces and developing relationships with stakeholders. I also thrive on solving problems and contributing to the overall growth of a business. With a proven track record, am excel in establishing processes, streamlining quality procedures, and fostering an inclusive teamwork environment. Creative Senior Program Manager with exceptional background in new product launches, risk management industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Senior Program Manager

Micron
03.2024 - Current
  • Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability.
  • Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Ensured compliance with industry regulations and organizational policies throughout program lifecycle, mitigating potential risks or liabilities for company.
  • Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
  • Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
  • Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.

Program Team Lead

Amazon
07.2019 - 01.2024
  • I have successfully onboarded and delivered over 75 projects, new product onboarding/store launches, directly driving GMS revenues up by $158.59MM and bad debt savings of $5.5MM while successfully delivering corresponding director/program goals
  • Highly accomplished and results-driven Program team lead experience in managing Program/Projects, Process Quality Excellence, People development and Risk Prevention
  • Demonstrated successful track record of leading and executing complex initiatives and building new programs from inception
  • Adept at strategic planning, team leadership, and cross-functional collaboration to deliver exceptional results
  • Known for my ability to align projects with organizational goals, optimize processes, and drive innovation
  • On parallel lines, inched closer to automation goals by ~4 HC reduction through operational efficiency
  • Frequently recognized on instances of exemplary display of Deliver Results, Ownership and Customer Obsession by multiple Stakeholders and Leaders
  • My ability to manage complex programs, collaborate with diverse teams, and adapt to evolving challenges makes me an invaluable asset in achieving and exceeding project and business goals.

Sr. Investigation Specialist

Amazon
01.2017 - 07.2019
  • ( Specialized in risk investigation, focusing on intellectual property rights and inventory quality.( Expert in WW stores auditing with extensive experience in liaising with executive marketplace and Jeff escalations team, account management team, and Ops business teams
  • ( Developed customer account management guidelines for process improvements related WW queues, resulting in a significant reduction in queue volumes
  • ( Created an earned IPH calculator for employees to monitor daily productivity scores, ensuring efficient tracking of performance
  • ( Provided comprehensive mentoring to new hires, taking ownership of their launch plan, ramp-up, workflow monitoring, and quality assessment
  • ( Published self-calibration reports, conducted regular side jack sessions, and provided updates on standard operating procedures VSOPs6 and methods of operation VMOs6 to ensure mentees exceeded productivity and quality goals
  • ( Conducted training sessions for internal teams, utilizing real-time examples to enhance their understanding of various internal profiles
  • ( Successfully led pilot projects, including Audits and Queue 3olume Reduction, Unfettered Search, and Customer Data Protection Team with access consolidation
  • ( Served as an escalation specialist for CEO level Escalations, consistently providing holistic solutions to customers and exceeding performance metric goals.

Risk Analyst

Global Logic - Google Process
10.2015 - 07.2016
  • ( Conducted in-depth analysis of business operations to identify trends and implement proactive measures to enhance efficiency and minimize time to detect and prevent fraud/abuse
  • ( Developed and refined quality parameters to ensure excellence and established performance measurement metrics for each sub-process
  • ( Fostered strong relationships and maintained regular communication with internal stakeholders such as Operations managers, training managers, Business POC, and Program Leaders to minimize errors and streamline processes
  • ( Successfully trained and mentored multiple new sites worldwide on quality program implementation.

Education

Bachelor of Technology - Electronics & Communication Engineering -

Jawaharlal Nehru Technological University, JNTU
Hyderabad, India
05.2011 - 05.2015

Skills

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Personal Information

  • Date of Birth: 02/20/94
  • Nationality: Indian

Disclaimer

I hereby declare that all the information given above is true and correct to the best of my knowledge.

Certification

NASSCOM - Data Analytics

Hobbies

Wildlife Photography, Soccer and Exploring World Foods

Timeline

NASSCOM - Data Analytics

04-2024

Senior Program Manager

Micron
03.2024 - Current

Program Team Lead

Amazon
07.2019 - 01.2024

Sr. Investigation Specialist

Amazon
01.2017 - 07.2019

Risk Analyst

Global Logic - Google Process
10.2015 - 07.2016

Bachelor of Technology - Electronics & Communication Engineering -

Jawaharlal Nehru Technological University, JNTU
05.2011 - 05.2015

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Jayant NawaniSenior Program Manager