Vendor Payment Management (PAN India)
- Managed end-to-end vendor payment processes for PAN India operations, including Opex, Capex, Logistics, and Packaging Materials.
- Verified invoices and supporting documents for compliance with company policies and contractual terms, facilitating timely and accurate payment processing.
- Coordinated with internal stakeholders and vendors to resolve invoice discrepancies, payment holds, and compliance issues.
- Performed Root Cause Analysis (RCA) for payment delays, rejections, and exceptions, implementing corrective actions to improve process efficiency.
- Ensured timely payment processing while maintaining compliance with financial policies, statutory requirements, and audit standards.
- Maintained accurate payment records and supported internal and external audit requirements.
First Mile Logistics Planning (PAN India)
- Managed PAN India First Mile Logistics Planning for the movement of goods from Collection Centers (CCs) to Warehouses.
- Planned and monitored weekly and monthly transportation requirements based on business demand, volume forecasts, and operational priorities.
- Optimized vehicle utilization, route planning, and load consolidation to improve operational efficiency and reduce logistics costs.
- Monitored and controlled Cost Per Unit (CPU) by identifying cost-saving opportunities and improving transportation efficiency.
- Managed logistics requirements and customized transportation plans to address business and operational needs.
- Executed logistics plans for peak seasons and high-demand events, ensuring seamless operations and timely delivery of goods across India.
- Collaborated with cross-functional teams, Collection Centers, warehouses, and logistics vendors to ensure timely pickups and deliveries across India.
- Analyzed logistics performance, identified operational gaps, and implemented process improvements to enhance service levels and cost efficiency.
- Prepared MIS reports, capacity planning, and utilization dashboards to support business decision making.
Manpower Planning (PAN India)
- Managed PAN India warehouse manpower planning to ensure optimal workforce allocation across multiple locations.
- Planned and deployed weekly and monthly manpower based on business indents, volume forecasts, and operational requirements.
- Optimized workforce deployment using IPP (Items Per Person/Productivity) targets to improve operational efficiency and productivity.
- Prepared shift-wise manpower plans to ensure adequate staffing across all operational shifts.
- Managed overtime (OT) planning and workforce customization to meet fluctuating business demands while controlling labor costs.
- Developed manpower plans for festive seasons, peak demand periods, and New Year operations to ensure uninterrupted warehouse operations.
- Coordinated with warehouse operations, staffing agencies, and internal stakeholders to ensure timely manpower availability.
- Monitored manpower utilization, productivity, attendance, and staffing gaps, implementing corrective actions to maintain service levels.
- Prepared manpower MIS reports and productivity dashboards to inform operational decision-making and drive continuous process improvement.
Opex Planning & Cost Control (PAN India)
- Managed PAN India Opex planning by preparing and monitoring operational budgets across multiple cities.
- Monitored city-wise Cost Per Unit (CPU) and implemented cost optimization initiatives to improve operational efficiency.
- Tracked actual Opex against budget and performed budget variance analysis to identify cost deviations.
- Conducted Root Cause Analysis (RCA) for Opex overruns and collaborated with cross-functional teams to implement corrective and preventive actions.
- Prepared monthly Opex reports, budget utilization dashboards, and management MIS for performance tracking and decision-making.
- Coordinated with Finance, Operations, and Business teams to ensure effective budget planning and cost governance.
- Identified cost-saving opportunities while maintaining operational efficiency and service quality across PAN India operations.
- Supported annual budgeting, monthly forecasting, and expense planning to achieve financial and operational targets.
Streamlined legal documentation processes for PAN India to maintain compliance and operational integrity.
- Managed end-to-end coordination for PAN India vendor agreements, including Opex, Capex, Manpower, Logistics, Packaging Material, and Warehouse Rental Agreements.
- Coordinated with the Legal team for drafting, reviewing, executing, renewing, and maintaining vendor contracts and commercial agreements.
- Managed legal documentation for PAN India warehouses, ensuring all statutory and operational documents were valid and up to date.
- Coordinated the preparation, renewal, and maintenance of compliance documents, including FSSAI License, Trade License, GST Registration, Calibration Certificates, and other statutory approvals.
- Worked closely with the Compliance team to ensure adherence to regulatory requirements, internal policies, and audit standards.
- Maintained a centralized repository of legal and compliance documents, ensuring timely renewals and document availability for audits.
- Coordinated with internal stakeholders, warehouse teams, vendors, and government authorities to resolve legal and compliance-related issues.
- Supported internal and external audits by providing complete legal, statutory, and compliance documentation.
- Tracked document validity, renewal schedules, and compliance deadlines to ensure uninterrupted warehouse and business operations across India.