Dynamic and results-oriented housekeeping professional with extensive experience at five star hotels across India. Proven expertise in budget management and minibar operations, complemented by strong coordination skills. Adept at using OPERA CLOUD,HOTLYNC ,PROLIFIC,MICROS and TRITON systems, leading teams to enhance operational efficiency and guest satisfaction.
Ø Driven team to transfer hotel from project stage to operational stage.
Ø Coordinate with project and engineering team regarding snagging of rooms and get it done.
Ø Maintain stock, prepare purchase, and store requisition, calculate monthly cost of dept.
Ø Help housekeeper to make departmental monthly report which send to corporate.
Ø Responsible for making monthly duty roster for GSA and Supervisor and executive. Monitor their leave and off.
Ø Taking care of minibar operation, prepare monthly report and stock taking for F&B controller.
Ø Help EHK to make yearly budget for department.
Area of exposure: -
Ø Taken care of up keeping of floor, rooms, follow up preventive maintenance schedule, pest controlling schedule.
Ø Maintain H.K. supply stock, calculate monthly departmental costing, this way helping housekeeping manager to set departmental budget.
Ø Maintained minibar stock and prepare end of the month report.
Ø Prepare duty roster and check monthly attendance.
Ø Taken care of linen stock and inhouse crew laundry operation.
taken care of housekeeping, façade cleaning, pest controlling, water body cleaning and gardening operation at Unitech IT SEZ, New town Kolkata ,leading a team of 70 number of team members .
Area of exposure rooms, desk, and public area.
Area of exposure guest laundry section, H.K. linen section and staff uniform.
> Deputed to newly opened Taj Chandigar to assist smooth functioning and to train the newly recruited staff for one-month period of 12thjuly to 14th August 2005 regarding laundry operation.
Area of exposure to H.K. desk, floor, and public area.
OPERATION TRAINEE IN Housekeeping (Tr. supervisor)
Area of exposure F.O.-2 weeks , H.K.- 1,1/2 months , F&B service –2 months , Food production – 1 months