Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Work Availability
HOBBIES AND INTERESTS
Personal SKILLS
References
HOBBIES AND INTERESTS
Personal SKILLS
References
Generic
JAYANTH H M

JAYANTH H M

Bengaluru

Summary

IT Professional with 13.10 yrs of Total experience and 11.11 yrs Proficient in Business Continuity & Disaster Recovery Management. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams and staying current with industry trends to contribute to organizational success.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

BCP & DR - Cyber Security Risk and Compliance

Publicis ReSources
Bengaluru
09.2019 - Current
  • Responsible for BCM Program Lifecycle Management across the Public's Grouped.
  • Responsible for managing BCP and DR engagement programs with Agency Client Teams, Business Services, Corporate Departments, Technology Products, Region/Country, IT infrastructure Services, Applications, Data Centers, etc.
  • Maintaining the internal calendars and triggering regular documentation updates related to the Business Continuity Management framework, such as policies, procedures, and guidelines.
  • Assists in the implementation and supports the development of a comprehensive business continuity strategy and programs.
  • Contributed to the enhancement of compliance with ISO 22301 and 27001 best practices through assistance and recommendations.
  • Maintained awareness of industry trends to enhance Business Continuity Planning.
  • Utilized our BCM framework to support business in identifying risks.
  • Evaluated third-party organizations for adherence to Business Continuity and Disaster Recovery guidelines.
  • Took responsibility for defining and supporting the completion of business impact assessments
  • Led the coordination of Business continuity and Technology Disaster recovery drills and tabletop exercises to ensure preparedness for unforeseen events.
  • Assess the importance of critical systems based on their potential impact on continued business operations in the event of a disaster
  • Collaborate with IT and Shared Technology Services (STS) teams to integrate infrastructure recovery strategies
  • Collaborated with leadership and cross-functional teams in Client's organization to identify and prioritize remediation efforts.
  • Kept a close eye on cross-functional coordination with Infrastructure teams to ensure the security and integrity of company technology and data through disaster recovery plans and metrics, concurrently discovering areas for program improvement.
  • Collaborated with business units and IT to conduct testing of program operational resilience
  • Generated comprehensive reports that addressed the BCP requirements of different leadership tiers.
  • Managed and facilitated regular status reports, DR readiness reviews, milestone reviews, and post-exercise reviews. Demonstrated relevant experience
  • Knowledgeable and experienced in crisis management best practices.
  • With expertise in cloud-based disaster recovery methodology, SaaS provider architecture, and experience in building AWS/Azure environments, I contributed to the successful implementation of Cloud technology.
  • Expertise in defining and implementing risk-based standards and procedures to handle any business or IT operational disruptions
  • Performed periodic evaluations of existing strategies, pinpointing areas for improvement.
  • Consistently met deadlines while working in a high-pressure setting.
  • Developed and implemented tools, training, and frameworks to enable department in building and enhancing business continuity plans.
  • Implemented risk-based strategies to create effective business continuity programs and contingency plans
  • Worked closely with external vendors, partners, and suppliers to implement measures ensuring successful recovery from disruptive events
  • Collaborated with key stakeholders to facilitate tabletop exercises and assess the effectiveness of established plans.
  • Evaluated the potential impact of proposed technology infrastructure changes on existing continuity of operations plans.
  • Collaborated with the senior management team members in meetings, delivering updates on Business Continuity Planning progress.
  • Responsible for planning, organizing, and managing staff and overall BAU operations (Day to day activities) to ensure stable operations according to the SLA
  • Maintained accuracy and compliance of team documents through conducting Annual BCP, BCDRP, and DRP Document Maintenance.
  • Spearheaded joint efforts with Technology and Administration teams to deploy proactive measures, ensuring improved resilience.
  • Assisted company users with IT problems and ensured proper account management.
  • Facilitate Quarterly Advisory Board and Oversight Committee (AB and OC) meetings along with Leadership
  • Implemented strategic plans to schedule and execute annual assessments, setting achievable targets for future milestones.
  • Documentation Site Maintenance (SharePoint, Box - Access/ permissions)
  • Trained personnel on implementing industry-leading security measures to protect confidential information.
  • Provided guidance and support for disaster recovery strategies and initiatives.
  • Analyzed products associated with cyber security solutions.
  • Ensured regular verification of security measures through audits
  • Remained informed about the latest developments in information technology systems and applications
  • Coordinated efforts across multiple departments to maintain uniformity in cyber security approaches.
  • Developed rapid response systems to effectively communicate critical information throughout the organization during incidents or emergencies.
  • Analyzed external auditor reports to identify and address cyber security concerns.
  • Identified and assessed current process and procedure to uncover possible risks and vulnerabilities.
  • Established and monitored Business Continuity Plans for seamless operation during unforeseen events.
  • Managed emergency response exercises, evaluated efficacy, advised enhancements.

BCP/ DR IT Application & Production Support

HDFC Bank
Bengaluru
08.2014 - 09.2019
  • Ensured proactive monitoring and reporting of exceptions for DR replication status of applications.
  • Monitored and adjusted backup systems, configured media duplication, improved deduplication process, resolved restoration issues through troubleshooting
  • Handling replication methods, backup/recovery methods, knowledge and understanding of servers and databases (Windows, Linux, Mainframe, Oracle/Sybase/SQL), Middleware, Virtual server technology
  • Collaborated with cross-functional teams including IT Infrastructure, Applications, Backup, Network, Server, DBA, Storage, Access Control, and Service Desk
  • Online backup operations for various client systems using backup recovery software HP Data Protector (HPDP) and regular maintenance of the inventory for the same
  • Achieved adherence to agreed SLA by actively monitoring application availability, databases, and loads using various tools such as IBM Sanovi, IBM Tivoli Storage Manager, and CA Autosys.
  • Ensured accurate count of Replication through continuous monitoring with Sanovi tool and promptly escalated any discrepancies to higher level teams.
  • Served as the primary point of contact for resolving application issues by monitoring status through internal and external web links, database status, disk space status, archive log status; efficiently restarting related services in coordination with the application team.
  • Managed end-of-day (EOD) tasks efficiently by coordinating with branches and executing necessary backups for seamless workflow.
  • Ensured compliance with relevant laws, regulations, policies, procedures, and standards.
  • Maintained compliance with all applicable regulations concerning data privacy.
  • Implemented new technologies to improve system performance and scalability.
  • Resolved escalated incidents from users quickly and efficiently.
  • Implemented security measures to protect data from unauthorized access or manipulation.
  • Monitored application logs for errors or anomalies that could affect system performance.
  • Planned, tested and supported high-availability infrastructures.

Datacenter Engineer

Hewlett Packard (HP)
Bengaluru
09.2012 - 08.2014
  • Enhanced efficiency of datacenter operations by implementing round-the-clock support and proactive monitoring strategies.
  • 7 like checking UPS (PDU), Air Condition (PAHU), Alarm, Smoke detector, FM200, Generator and maintaining reports for auditing purpose
  • Support all aspects of Datacenter operational functions, including changes to the environment, urgent issues, escalations, and new architectures, providing access to DC.
  • Developed technical documentation for processes related to the data center operations.
  • Monitored server performance metrics such as CPU usage, memory utilization, storage space consumption and network traffic.
  • Demonstrated hands-on experience in handling Recycling Servers, Network Storage devices, and Tape libraries based on client specifications
  • Carried out tape drive tasks involving the handling of portable media as required.
  • Proficient in system hardware, software, protocols, standards, and backups software.
  • Maintained and monitored data center infrastructure to ensure high availability of services.
  • Troubleshot hardware issues related to networking equipment like routers, switches, firewalls.
  • Coordinated with vendors for procuring new hardware components needed in the data center facility.
  • Collaborated with other team members to implement changes in order to improve overall reliability of services provided by the organization's data centers.
  • Trained non-technical users and answered technical support questions.
  • Responded quickly to incidents reported by customers regarding outages or service degradation issues.
  • Implemented security protocols for the protection of sensitive data.

DPC BCP/DR Operations

HDFC Bank
Bengaluru
10.2010 - 09.2012
  • IT Application - Production and BC & DR Support
  • Implemented proactive monitoring and reporting for application DR replication, ensuring timely identification of exceptions.
  • Managed backup monitoring, configuration, media duplication, deduplication, restoration and troubleshooting processes.
  • Handling replication methods, backup/recovery methods, knowledge and understanding of servers and databases (Windows, Linux, Mainframe, Oracle/Sybase/SQL), Middleware, Virtual server technology
  • Collaborated with cross-functional teams throughout the organization, including IT DR Infrastructure, Application, Backup, Network, Server, DBA, Storage, Access Control and Service Desk.
  • Monitored infrastructure services for application, database, and load availability within agreed SLAs utilizing IBM Sanovi, IBM Tivoli Storage Manager, and CA Autosys.
  • Implemented Sanovi tool for Replication Monitoring and reporting, ensuring PR-DR Sync and escalating any count discrepancies to higher level teams.
  • First line of support for all application issues, checking status through internal and external web links, checking database status, disk space status, archive log status, restarting the related services which are related to the application, running SQL queries if required by coordinating with the DBA team.
  • Participated in weekly team meetings to discuss progress on current projects.
  • Managed daily operations of the department, including document processing, system updates.

Education

MBA - Information Technology

IIMS College (University of Mysore) - Part Time
Bengaluru
01-2016

Bachelor of Science - Computer Science

Government Science College (University of Mysore)
Hassan
01-2010

Skills

  • Business Continuity Management & Planning
  • IT Disaster Recovery Planning
  • Business Impact Analysis
  • Risk Assessment
  • Strategy Assessment
  • BCP/DR Testing (TableTop, Simulation, DR Live Failover, DR Drills)
  • ISO - Documentation and Audit Management
  • OneTrust Privacy Platform
  • Incident and Crisis Management
  • Incident Response and People Safety
  • Program & Project Management
  • Process/ Workflow Automation
  • Training and Awareness

Certification

  • ISO 22301:2019- Certified Lead Implementer Professional (CLIP) for Business Continuity Management
  • CQI - IRCA Certified Course - ISO 22301 (BCMS) Lead Auditor
  • ISO 27001 : 2022 Information Security Management System (ISMS)
  • OneTrust Privacy Professional
  • OneTrust Data Mapping Automation Expert
  • OneTrust Incident Management Expert
  • ISO 31000:2018 Risk Management
  • ITIL V3

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Elementary (A2)
A2
Telugu
Elementary (A2)
A2

Accomplishments

  • GSO - Trainer of the Month Award (2024)
  • BCMS OneTrust Implementation Project Lead (2023)

Timeline

BCP & DR - Cyber Security Risk and Compliance

Publicis ReSources
09.2019 - Current

BCP/ DR IT Application & Production Support

HDFC Bank
08.2014 - 09.2019

Datacenter Engineer

Hewlett Packard (HP)
09.2012 - 08.2014

DPC BCP/DR Operations

HDFC Bank
10.2010 - 09.2012

MBA - Information Technology

IIMS College (University of Mysore) - Part Time

Bachelor of Science - Computer Science

Government Science College (University of Mysore)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

HOBBIES AND INTERESTS

Exploring Technology (Online Courses, Webinars)
Networking events (Conference, Exhibitions)
Outdoor activities (Gardening, Camping)
Sports (Cricket and Football)
Art (Music ,Photography, Drawing, Singing)
Travel (Nature Explore, Culture Explore) .etc.

Personal SKILLS

Time-Management
Creativity and Problem-Solving
Collaboration/ Team building
Leadership and Organizational
Critical Thinking & Decision-Making
Work Scheduling and Flexibility
Technology Research & Integration
Organizational Skills
Project Leadership

References

References available upon request.

HOBBIES AND INTERESTS

Exploring Technology (Online Courses, Webinars)
Networking events (Conference, Exhibitions)
Outdoor activities (Gardening, Camping)
Sports (Cricket and Football)
Art (Music ,Photography, Drawing, Singing)
Travel (Nature Explore, Culture Explore) .etc.

Personal SKILLS

Time-Management
Creativity and Problem-Solving
Collaboration/ Team building
Leadership and Organizational
Critical Thinking & Decision-Making
Work Scheduling and Flexibility
Technology Research & Integration
Organizational Skills
Project Leadership

References

References available upon request.

Similar Profiles

CREATE PROFILE
JAYANTH H M