Jayanth Kilani

Technically sound with 7.8 years of IT experience and 6.5 years of experience in designing and developing enterprise solutions using PEGA BPM and other platforms.

Developed and worked on applications using PEGA PRPC.

Can easily adapt to new technologies being a fast learner and self-motivating personality.

As a core team member, I have involved in many areas of PRPC which include Flows, Report Definitions, Case Management and Database operations.

Have experience in CPM framework and Smart Disputes framework for banking applications

Have done Pea Decisioning consultant (PCDC) certification

Designed PRPC flows by using Assignments, Utilities and Decision shapes. Developed User Interfaces using Section, Harness and Flow Action. Worked on Activities, Data Pages, Collections and configuring Agents.

Worked on integration rules like Connectors and Services. Worked on Connect SQL rules to fetch data from external DB.

Worked with debugging tools like TRACER, Clipboard and Live UI.

Have experience in Agile, SCRUM methodologies. Excellent Client handling ability with good communication & presentation skills.

• Certified Pega System Architect (7.2)
• Certified Pega Senior System Architect (7.2)
• Certified Pega Decisioning Consultant (8.5)
• Acquired Pega Customer Service Foundation and Pega Customer Decision Hub Foundation badges
• Got several appreciations from client for excellent performance in project deliverables
• Awarded PAT ON BACK Certificate for Personal Excellence – Quick learning and contributing for timely deliverables
• Got a merit certificate for overall best performance during probation in Tech Mahindra

B. Tech from "Vishnu Institute of Technology" College, Affiliated to JNTU Kakinada, during period of 2011-15

CASPER, U. S. Bank, Developer, PRPC 7.1, US Bancorp is one of the largest banks in the United States. The company provides banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions. It has 3,106 branches and 4,842 ATMs, primarily in the Midwestern United States. The company also owns Elavon, a processor of credit card transactions. CASPER is the customer assistance service for US Bank customer which mainly deals with debit and credit card accounts across United States., Involved in development using CPM framework and Smart Dispute framework, Worked on configuring Service Intents, Inbound Phone call and Inbound correspondence rules, Worked on Fraud cases creation and processing, reopening the case based on the customer requirement, Worked on Manage Dispute service intent, functionality like Chargeback, Rebill, Write-off, Worked closely with clients in day-to-day activities along with user story demos, Participated in production release by monitoring the logs and immediately fixing defects, Involved in code deployment from lower to higher environments, Handled the production defects by quick fixes whenever required, Worked along with multiple teams whenever there is dependency, Handled new and junior resources in the team by assigning tasks and assisting them in development and project related stuff, Followed AGILE (SCRUM) methodology for gathering, implementing and testing the requirements, Participated in quarterly product planning for identifying and refining the requirements One Rating Program (ORP), Moody’s Corporation, Developer, PRPC 7.2, One Ratings Platform (ORP): Moody’s client deals with giving away Ratings to different entities (Ex: Organization Rating, Bond Rating etc.) This application comprises of 4 different internal applications. Order Management, Ratings, Pricing and Finance. There is an external system SFDC that would send across the details of an entity that requires ratings. Order management will receive that information and sends the information for processing to Ratings. Once Rating completes its procedure and Rating is disseminated Pricing would trigger. Pricing calculates the fees for every single service rendered. Finance would take these fees group it into one single invoice and distributes it to customer., As a developer, involved in developing multiple functionalities and delivered on time, Followed AGILE (SCRUM) methodology for gathering, implementing and testing the requirements, Worked in Finance, worked collaboratively as a team in achieving the deadline, Worked closely with the QA team at offshore in understanding and resolving the issues, Took up many ad hoc tasks that would be blocker for QA team or other team and fixed issues, Worked in the Pricing module for quick turnaround on defects, Worked in SIT environment for quick fixes in defects, Supported for production environment related issues