Jayanth Kumar
Inside Specialist Engineer (Product Specialist)
Bengaluru
Summary
Motivated Presales Engineer and Product Specialist with 3+ years of experience delivering professional pre-sales services and technical support. Strong customer-facing expertise in developing and architecting solutions for Data Protection, SaaS, Cyber Security, Cloud, Backup Storage, and Recovery. Adept at communicating complex technical concepts, adapting quickly in fast-paced environments, and driving impactful solutions that align with business needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Inside Specialist Engineer
Dell Technologies
04.2021 - Current
- Highly skilled Infrastructure Pre-sales Technical Engineer, with experience in designing, implementing, and managing scalable, secure, and efficient IT infrastructure solutions for the Enterprise and Mid/Small Business segments across North America.
- Experienced technical specialist with deep expertise in Dell's protection portfolio, including backup software, secondary storage, SaaS offerings like APEX, cyber recovery solutions, and analytics/performance solutions. Proven track record in pre-sales technical demonstrations, specializing in Druva APEX Backup Services, where I have delivered customized demos tailored to customer environments, helping drive approximately $30 million in revenue. Skilled in closing multiple APEX deals by showcasing real-world use cases and business value. Additionally, I play a key role in enabling internal teams and partners by providing training and coaching on delivering effective pre-sales demonstrations, ensuring consistency and technical excellence across engagements.
- Gained valuable first-hand experience meeting customers and partners in New York, engaging in a mix of technical deep dives and strategic sales discussions. These in-person interactions, facilitated by the account team and partners, strengthened relationships, provided deeper insights into customer needs, and enhanced solution positioning.
- Possess strong knowledge of VMware , cybersecurity ,networking and cloud technologies, along with a foundational understanding of Linux. Skilled in leveraging these technologies to support data protection and backup solutions.
- Collaborated extensively with customers on tech refresh and cyber resiliency campaigns, helping enhance and optimize their environments while improving overall performance. Played a key role in designing architectures, assessing existing power consumption growth rates, and accurately sizing solutions to meet business needs. Provided expertise in determining optimal pricing strategies and delivering technical RFP responses to ensure competitive positioning. Focused on aligning technology solutions with customer-specific requirements to drive efficiency, resilience, and long-term success.
- Proactively identified tech refresh and upgrade opportunities, building a strong pipeline through asset lists and developing unsolicited proposals to drive engagement and sales. This approach helped reduce downtime and maintain equipment and systems through a preventive maintenance strategy, ensuring optimal performance and reliability.
- Expertise on the DADD portfolio, which covers all four phases - Discover, Analyze, Design, and Defend - to craft and deliver effective solutions to equip customers with in-depth exposure to our product portfolio while delivering expert technical guidance.
- Closely collaborated with various internal teams, including sales, product development, engineering, and technical support, to ensure seamless communication and alignment to deliver optimal solutions.
- Expertly defended proposed solutions from competitive challenges
- Facilitated integration of incoming graduates with business goals
- Served as a SPOC for multiple ERG activity groups and CSR events, driving engagement, collaboration, and community outreach initiatives within the organization.
- Drafted technical white papers for Dell Technologies' annual internal meet
Education
Bachelors in Computer Science And Engineering -
REVA UNIVERSITY
Bengaluru 01.2017 - 03.2021
Skills
Data Center Infrastructure
Certification
Associate - Information Storage and management version 4.
Certifications
- Microsoft certified Azure fundamentals
- Associate - Information Storage and management version 4.
- Associate - Data Protection and Management Version 1.0
- Associate - Networking Version 1.0
- Specialist - Power Protect Cyber Recovery
- Specialist Cloud Architect, cloud infrastructure version 3.0
- Dell Gen AI foundations
Timeline
Inside Specialist Engineer
Dell Technologies
04.2021 - Current
Bachelors in Computer Science And Engineering -
REVA UNIVERSITY
01.2017 - 03.2021
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