Jayanth Aditya Routhu

Visakhapatnam

Overview

year of professional experience

Work History

Customer Serivce Assosciate

THE FEDERAL BANK LIMITED

MUMBAI

10.2024 - Current

As a Customer Service Associate at Federal Bank, I manage customer queries, process transactions, and ensure seamless banking operations. I assist with account-related services, handle complaints, and promote banking products, while maintaining high customer satisfaction and compliance with regulatory guidelines.

Education

Bachelor of Engineering - Civil

Gitam University

Rushikonda, Visakhapatnam

04.2024

Intermediate - M.P.C -

Sri Chaitanya Junior College

Gajuwaka, Visakhapatnam

04.2020

Secondary School - 10th -

SFS High School

Gajuwaka, Visakhapatnam

04.2018

Skills

Project Management
Creativity
Team work

Good Communication
Time Management
Marketing skills

Accomplishments

Skills : Accountability | Self-Awareness | Patience | Organization | Leadership

Head of Marketing | GUSAC (GITAM University Science and Activity Center)

Sept 2020’ – Mar 2024’

GUSAC is a technical club where students collaborate on diverse projects, coming together to commemorate the success of these endeavors through lively celebratory carnivals.
Our activities encompass partnerships, alumni networking, technical and non-technical events, and revenue management.
Took on the responsibility of guiding students from all three years, 1st, 2nd, and 3rd as part of my involvement.

Skills: Communication | Creative Thinking| Leadership | Team Work

President | Nirman
Nirman Club, which relates to the civil department and where I take care of the entire event, hospitality and both front end & back-end works.
Done Technical and Non technical events and showcased civil projects by inviting civil students across the district
250 members participated in the fest; We conducted fun activities and awarded them with prize money and trophies