Jayanti Bhattacharjee
Bally
Summary
To carry forward my creative knowledge and unique perspective in problem solving to a reputed company. I want to devote myself actively to the challenging and engaging endeavor of the company's crisis and to respond accordingly. Hardworking Process Executive adept at working with customers to resolve issues, collecting paperwork and processing applications. Well-organized and detail-oriented with excellent verbal and written communication skills.
Overview
6
6
years of professional experience
Work History
Process Executive - SOURCE TO PAY
Genpact
12.2023 - Current
- Implemented continuous improvement initiatives that led to significant time savings and resource optimization & Minimize the risk.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
REVENUE GENERATE ASSOCIATE
Genpact
01.2023 - 12.2023
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Greeted customers and offered assistance for increased customer satisfaction, Analyzed customer data to identify trends and anticipate customer needs.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effect.
Account Executive
ACH & Associations
05.2019 - 02.2020
Senior Processor Executive
Cognizant Technology Solutions
09.2017 - 04.2019
- Gathered vast Knowledge and skill in Electronic Data Processing & analysis
Education
SAP FICO INTERFACE TRAINING -
INSTITUTE
DIPLOMA - FINANCIAL MARKETING
YALE UNIVERSITY
SCOTT LAND11.2022
M.Com -
IGNOU
01.2020
B.Com (Honours in Accounting & Finance) -
Acharya Girish Chandra Bose Collage (Calcutta University)
01.2016
10th +2 level -
Kumar Ashutosh Institution
01.2012
10th level -
Dum Dum Road Govt Spon. High School
01.2010
Skills
- Customer Satisfaction Evaluation
- Data Tracking
- Time Management
- Training and Orientation
- Vendor Relationship Management
- Data Entry
Accomplishments
- Participated in short term vocational training on Computer Fundamental, West Bengal State Council Of Technical Education, 84%
- Participated in the IT Aptitude Test, BRAINWARE, eligible candidate to pursue a career in Information Technology
- Completion degree in Financial Marketing, YALE University
- Behavioral finance
- Financial markets
Languages
English
Hindi
Bengali
Courses Completed
- Financial Accounting (FA) & Office Management (OM), The British Institutes, Bally Centre, 6 months
- CCF (IT, Dos, Windows, Ms-Office), Introduction Computer training centre, affiliated with West Bengal State Council of Technical Education, 6 months, 73%
Personal Information
- Date of Birth: 12/06/94
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I, hereby declare that the above-furnished particulars are true to the best of my knowledge and belief. If given a chance, I will prove my efficiency, my loyalty, and willingness to work.
Timeline
Process Executive - SOURCE TO PAY
Genpact
12.2023 - Current
REVENUE GENERATE ASSOCIATE
Genpact
01.2023 - 12.2023
Account Executive
ACH & Associations
05.2019 - 02.2020
Senior Processor Executive
Cognizant Technology Solutions
09.2017 - 04.2019
SAP FICO INTERFACE TRAINING -
INSTITUTE
DIPLOMA - FINANCIAL MARKETING
YALE UNIVERSITY
M.Com -
IGNOU
B.Com (Honours in Accounting & Finance) -
Acharya Girish Chandra Bose Collage (Calcutta University)
10th +2 level -
Kumar Ashutosh Institution
10th level -
Dum Dum Road Govt Spon. High School
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