Jayaprakash Krishnan Nair Narayanan Nair

• Evaluated existing systems and processes against industry best practices to enhance efficiency.
• Reviewed existing policies and procedures to suggest necessary improvements.
• Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
• Collaborated with clients to develop action plans to address specific challenges and objectives.
• Identified needs of customers promptly and efficiently.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Oversaw quality control to identify inconsistencies and malfunctions.

• Evaluated supplier performance against pre-defined criteria and negotiated contract terms accordingly.
• Maintained records of all test results and monitored trends over time in order to detect potential problems early on.
• Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
• Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
• Established key performance indicators for evaluating the effectiveness of the company's quality management system.
• Coordinated with other departments such as engineering, manufacturing, sales. in order to resolve any issues related to product quality.
• Trained personnel on the use of new technologies or techniques designed to improve product reliability or safety standards.
• Investigated customer feedback and developed strategies for addressing complaints quickly and efficiently.
• Reviewed customer complaints and identified trends in order to develop corrective action plans.
• Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
• Analyzed data from quality control testing to identify areas of improvement.
• Monitored production activities for conformance to established quality requirements.
• Documented all findings from investigations into non-conformances in order to track progress towards resolution.
• Participated in meetings with customers regarding product specifications or other quality-related topics.
• Established procedures and quality standards.
• Reviewed current standards and policies.
• Directed the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies.
• Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
• Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
• Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
• Collaborated with R&D teams to establish quality criteria for new products, ensuring design for quality and manufacturability.
• Implemented corrective and preventive action (CAPA) systems, significantly reducing defect rates and improving product reliability.
• Oversaw supplier quality assurance programs, including audits and performance evaluations, to ensure adherence to company standards.
• Led sustainability initiatives within the quality department, focusing on waste reduction and improving environmental impact.
• Created, edited, and updated project manuals and technical documentation used by entire QA team.
• Managed the development and maintenance of quality management systems (QMS) and Food Safety Management Systems(FSMS) ensuring continuous improvement and efficiency.
• Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
• Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
• Troubleshot product issues and fixed problems.
• Managed supplier key performance indicators and checked materials for compliance with specifications.
• Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.
• Established and accomplished goals for improvements in profits, quality and delivery.
• Led cross-functional teams in conducting detailed product audits, identifying quality issues and ensuring compliance with specifications.
• Fostered a culture of quality across the organization by promoting awareness and understanding of quality standards and their importance.
• Developed and implemented comprehensive quality assurance policies and procedures to meet industry standards and regulatory requirements.
• Coordinated with production and development teams to integrate quality assurance measures into all phases of product lifecycle.
• Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
• Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
• Supervised and guided inspectors, technicians, and other staff.
• Fielded customer complaints and rectified service issues.
• Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
• Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
• Collected and analyzed production samples to evaluate quality.
• Determined optimum points to sample products and created protocols to obtain reliable data.
• Analyzed quality control test results and provided feedback and interpretation to production management or staff.

Assisted Quality Assurance Manager in all aspects shown above.

• Inspected returned goods for damage before performing repairs and replacements as per warranty policies.
• Assisted in developing and implementing new processes or procedures that would improve overall product quality.
• Analyzed test results from incoming material, in-process and final products to detect trends or nonconformance issues.
• Monitored inventory levels of critical parts used in production processes to prevent delays due to lack of supplies.
• Performed root cause analysis on non-conforming products to determine corrective action plans.
• Performed regular audits of production processes to identify areas of improvement in quality assurance.
• Investigated customer complaints related to product quality and developed corrective action plans as needed.
• Maintained accurate records of all inspections performed including test results and corrective actions taken when necessary.
• Trained personnel on proper use of inspection equipment, sampling plans, statistical process control charts.
• Participated in internal audits conducted by third party auditors or customers' representatives.
• Identified root causes of defects through problem solving techniques such as 5 Why analysis or Ishikawa diagrams.
• Motivated and encouraged new junior employees.
• Enforced regulatory and institutional compliance in setting by monitoring its day-to-day activities and supporting systems.
• Compiled laboratory test data and performed analyses.
• Performed visual inspections of finished products.
• Trained employees in proper equipment use and product testing procedures.
• Conducted routine and non-routine analyses of in-process materials or stability samples.
• Calibrated, validated or maintained laboratory equipment.
• Identified and troubleshot equipment problems.
• Monitored testing procedures to meet established item specifications, standard test methods or protocols.
• Maintained lab cleanliness and safety standards.
• Conducted tests on product samples and recorded results.
• Identified quality problems and recommended solutions.

• Reviewed raw material specifications prior to use in order to ensure they meet required quality standards.
• Provided guidance and training on proper handling techniques for hazardous chemicals or materials used in laboratory settings.
• Conducted laboratory tests to analyze the properties of compounds, such as pH levels, solubility, and boiling points.
• Evaluated potential risks associated with industrial chemicals through comprehensive hazard assessments.
• Developed protocols for quality control procedures in order to ensure product safety and consistency.
• Analyzed data from laboratory experiments using statistical methods to verify accuracy and reliability of results.
• Coordinated with other departments to resolve technical issues related to process design or materials used in manufacturing operations.
• Maintained laboratory equipment according to manufacturer's instructions while adhering to safety guidelines.
• Investigated causes of contamination or unexpected variations in test results in order to determine root cause of problems.
• Monitored production processes to ensure compliance with safety regulations and environmental standards.
• Created documentation outlining standard operating procedures for conducting routine laboratory tests.
• Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.