PERSONAL SUMMARY A highly accomplished and well-connected Global sales professional with proven track record in IT Sales, SAAS & Large account Management. Demonstrating exceptional leadership skills, I have successfully led and motivated sales teams to achieve peak performance. With an unwavering commitment to excellence I have consistently achieved sales targets and optimized profitability all while delivering unparalleled customer experiences PERSONAL SYNOPSIS A dynamic IT professional with 14+ years of experience in IT Sales, Cloud, Business Development, Services, IOT, & Large account Management and International exposure Adept at creating innovative sales strategies that drive customer satisfaction and loyalty Hands on experience in charting out sales strategies, enhancing business volume & growth, achieving revenue and profitability objectives Excellent communication & interpersonal skills demonstrated by leadership quality and ability to work with team of diverse background. . Resourceful, committed, versatile, decisive and adaptive in nature along with excellent analytical skills I’m a keen planner and strategist with demonstrated abilities in devising marketing activities, Sales, execution and accelerating business growth. Exposure in handling all sales calls, analyzing market trends & establishing healthy & prolonged business relations with customers SAAS ^ Cloud ^ Enterprise ^Strategy ^ Acquisition^ Solutions ^ Telecom KEY HIGHLIGHTS Interact with C-suite executives like CEO,CIO and CTOs of the organization. Adept at mapping client requirement, custom Designing solutions and acting as an escalation gate to resolve any issues related to product or services Instrumental in service delivery functions; meeting deadlines without compromising quality norms and adhering to SLAs. Built strong relationships with Enterprise customers and gained proficiency in selling data , SMS and voice services across territories. Key contributor for driving financial sales growth of more than 20% across clusters. Increased the acquisition traction manifold and grew the overall business in excess of 30% YOY. AREAS OF EXPERTICE Customer Growth & consultative selling: Successfully grew the revenue share from the existing customers by providing trusted advisory services and employing consultative selling techniques Achieved a 2.5X increase in the revenue share within 12 months, exceeding the target and demonstrating a strong ability to drive revenue growth Digital Innovation office setup : Established a digital innovation office for customers, leveraging in depth Industry knowledge to navigate and implement digital transformation trends Utilized insights into changing industry dynamics to create an Innovation hub that enabled customers to adopt cutting edge digital strategies Integrated Solution delivery: Collaborated cross functionally within the organization to architect and deliver integrated digital solutions , resulting in successful acquisition of new business deals Orchestrated seamlessness alignment across various departments to ensure comprehensive and effective solution delivery Customer engagement and value demonstration: Led customer engagement efforts and consistently showcased the value proposition of companies offerings in monthly and quarterly business meetings Skillfully communicated the benefits of solutions, fostering stronger client relationships and reinforcing the company commitment to customer success Stakeholder relationship building: Established and nurtured connections with key decision makers and influencers, cultivating deeper relationships that facilitated business growth and collaboration. Client Partnering and Advisory role : Exhibits experience in engaging with CIOs/CTOs as a client partner, functioning in an advisory capacity to address critical business challenges. Leadership in ERP Transformation: Demonstrates proficiency in leading large ERP transformation programs, showcasing the ability to oversee complex initiatives with significant organizational impact Large Deal Construction and execution: Successfully constructed and executed deals exceeding $10 million, highlighting adeptness in handling substantial business negotiations Account Growth Expertise: Proven ability in growing existing accounts, leveraging strategic insights and relationship-building skills to drive revenue expansion Digital Transformation Leadership: Experience in delivering Digital Transformation engagements to customers, encompassing areas such as Cloud, Digital Assurance, Process Automation, and Data Transformation Executive Engagement and Analyst Interaction : Displays an aptitude for engaging with top global executives and industry analysts, including Gartner and IDC, to communicate industry perspectives and insights. Partner Collaboration: Collabarates effectively with IT OEMs and partners such as Oracle, Salesforce, and AWS, contributing to joint go-to-market strategies Problem solving and Team collaboration: Passionate about problem-solving for customers and adept at collaborating with diverse teams to achieve impactful results Market Intelligence: Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling and the marketing strategies. Supply Chain Management: Handling the functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Mapping client’s requirements and coordinating in developing and implementing processes in line with the guidelines specified by the client and regional offices. POSITIVE TRAITS Presentation skills Positive & Lateral Thinking Good Listening & negotiation skills Friendly nature Self Motivated On time good decision maker SUMMARY: Strong communication and business skills, coupled with apt time management, organizational, presentation and interpersonal skills. A patient listener, keen observer with a penchant for innovation and creativity Good organizer and motivator. Experience in implementing various Quality Improvements Projects for continual improvements in the services Performance-oriented Sales Leader offering exceptional record of achievement over 15 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Business growth and retention