Jayaprakash V
Technical Associate
Summary
Resilient Technical Associate with 5 years operating in demanding internal and external support roles. Applies exceptional technical knowledge and expansive operational experiences. Hungry to continue expanding repertoire of skills and competencies through dedicated application of training and tireless execution of assigned tasks.
Overview
2024
2024
years of professional experience
6
6
years of post-secondary education
Work History
Technical Associate
Genpact Limited
Bangalore
1 1 - Current
- Genpact as Datacenter operations & Projects)
- Perform responsibilities of providing support in data center deployments and implementations & maintains of the organization
- Server OS Up gradation Project (Windows Server 2008 R2/2012/2018R2)
- Installation and configuration of new servers as per the project requirement with new domain Std
- MS patches installation, Critical windows vulnerability, and Multiple Product Vulnerability defects installation on server
- Server performance tuning using Monitoring Tools
- Perform the task of preparing and maintaining plant documentation and drawings
- Leading Datacenter Devices Compliance management on the Site
- Responsible for follow the Organization change management process for implementation and store all data on standard format
- Internal to Wipro
- Network port Activation and deactivation when business requires
- Addressing the open calls and resolving the issues on given SLA
- Taken care of end-to-end Data Center Operations as DCS engineer [3 sites] perspective
Resource Manager
Wipro limited Pvt. Ltd
Bangalore
11.2020 - 05.2022
- Planning the staffing according to the business needs
- Work with Managers and Business leaders for different resourcing activities
- Co-ordinate with business and recruitment team
- All the data and status are updated correctly in different systems and trackers
- Maintain the resource management tracker
- Bench resource engagement
- Prepare/Publish reports and dashboards in MS Excel/ PowerPoint
Datacenter Engineer
Wipro limited Pvt. Ltd, Genpact India Pvt.Ltd
Bangalore
09.2018 - 11.2020
- Genpact as Datacenter operations & Projects)
- Perform responsibilities of providing support in data center deployments and implementations & maintains of the organization
- Server OS Up gradation Project (Windows Server 2008 R2/2012/2018R2)
- MS patches installation, Critical windows vulnerability, and Multiple Product Vulnerability defects installation on server
- Server performance tuning using Monitoring Tools
- Leading Datacenter Devices Compliance management on the Site
- Network port Activation and deactivation when business requires
- Addressing the open calls and resolving the issues on given SLA
- Developed, implemented and maintained data analytics protocols, standards, and documentation.
NOC Engineer
Wipro limited Pvt. Ltd, SAP India Pvt.Ltd
Bangalore
08.2017 - 08.2018
- Supported global network users with connectivity, VPN, and access issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Led preventive and corrective network and infrastructure maintenance requirements.
Education
Perusing MBA -
Annamalai University
Bachelor of computer science -
Annamalai University
05.2019 - 06.2022
Diploma - Computer Engineering
NTTF
Bangalore 07.2014 - 08.2017
H.S.C - undefined
SKY Matric higher secondary school
S.S.L.C - undefined
AVM School
AWS Certified Solutions Architect Associate [In-Progress - undefined
CCNA - undefined
Skills
LEADING SUPPORT TEAM AND CONTARCTORS & VENDORSundefined
Timeline
Resource Manager
Wipro limited Pvt. Ltd
11.2020 - 05.2022
Bachelor of computer science -
Annamalai University
05.2019 - 06.2022
Datacenter Engineer
Wipro limited Pvt. Ltd, Genpact India Pvt.Ltd
09.2018 - 11.2020
NOC Engineer
Wipro limited Pvt. Ltd, SAP India Pvt.Ltd
08.2017 - 08.2018
Diploma - Computer Engineering
NTTF
07.2014 - 08.2017
Perusing MBA -
Annamalai University
H.S.C - undefined
SKY Matric higher secondary school
S.S.L.C - undefined
AVM School
AWS Certified Solutions Architect Associate [In-Progress - undefined
CCNA - undefined
Technical Associate
Genpact Limited
1 1 - Current
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