Jayapriya Kannan
Chennai
Summary
Seasoned Senior Manager with a proven track record at IRIS KPO Resourcing India Pvt Ltd, adept in leading large teams to deliver comprehensive accounting services with a focus on compliance and client satisfaction. Skilled in SAGE Accounts Production and fostering team productivity, I have successfully managed key transitions and enhanced service quality, demonstrating exceptional leadership and technical proficiency.
Overview
18
18
years of professional experience
Work History
Senior Manager – Operations
IRIS KPO Resourcing India Pvt Ltd.
Chennai
06.2018 - Current
- Company Overview: Iris KPO Resourcing India Pvt Ltd is a leading provider of accounting services, specializing in outsourcing solutions for the UK accountancy and financial services sector
- Based in Chennai, the company supports businesses of all sizes with a wide range of services, including year-end accounts preparation, iXBRL tagging, payroll processing, personal tax return preparation, bookkeeping, and Making Tax Digital (MTD) compliance
- I am currently leading the QAccounting Chennai team of 50 members, overseeing service delivery, ensuring data quality and recruitment operations, QAccounting is a UK-based accountancy practice that provides accounting, tax, and compliance services to a wide range of UK businesses, serving over 2000+ clients
- We provide comprehensive end-to-end outsourcing services to clients, managing key processes such as bookkeeping for invoice preparation, data entry for expenses, bank reconciliations, VAT filings including MTD submissions, payroll processing with FPS and EPS submissions, quarterly management accounts, and monthly financial snapshots
- Our team also handles query resolution, annual accounts preparation with submission to Companies House and HMRC, personal tax returns, and other statutory projects like P60 and P11D submissions
- All services are delivered with a strong focus on accuracy, compliance, and client satisfaction
- Act as an independent controller, reporting directly to the Head of Operations in the UK
- Managed legacy projects, bringing client accounts up to date and improving the quality of files delivered
- Conceptualized and developed training and development initiatives to enhance productivity, build capabilities, and improve quality
- Designed a system to effectively analyze KPIs across individual teams, providing accurate performance ratings for each member
- Oversaw the annual performance appraisal process in alignment with HR policies, ensuring quarterly feedback is provided at all levels, and established a transparent framework for performance appraisals and IMPACT awards linked to reward management
- Served as the primary point of contact for all client-related critical issues, coordinating with customers to address concerns and improve service levels
- Iris KPO Resourcing India Pvt Ltd is a leading provider of accounting services, specializing in outsourcing solutions for the UK accountancy and financial services sector
- Based in Chennai, the company supports businesses of all sizes with a wide range of services, including year-end accounts preparation, iXBRL tagging, payroll processing, personal tax return preparation, bookkeeping, and Making Tax Digital (MTD) compliance
Manager
FLEMMINGS BPO PVT LTD
Chennai
05.2007 - 06.2016
- Company Overview: Flemmings BPO Pvt Ltd is a captive of Flemmings Chartered Accounts in Croydon, specializing in servicing high-net-worth professionals and family businesses across various sectors, including doctors, dentists, pharmacists, architects, barristers, and IT consultants
- I lead a team of 25 members, delivering services to over 500 clients, including bookkeeping, management accounts, payroll, and annual accounts
- I oversee daily operations to ensure timely service delivery and am responsible for training the team, setting strategies, revising KPIs, conducting annual appraisals, and handling recruitment
- Additionally, I approve billing reports sent to the UK head office
- Having been with the company for over 9 years, I have evolved into a second-in-command role, acquiring in-depth knowledge and valuable experience across various departments
- This extensive background has enabled me to effectively lead and manage critical operations
- Flemmings BPO Pvt Ltd is a captive of Flemmings Chartered Accounts in Croydon, specializing in servicing high-net-worth professionals and family businesses across various sectors, including doctors, dentists, pharmacists, architects, barristers, and IT consultants
- Led the L2P reclaim project, successfully clearing over 200 reclaim forms to secure S455 repayments for clients
- Managed various migration projects, transitioning clients from Ax software to Xero and FreeAgent, as well as moving payroll clients from IRIS Earnie to Moneysoft
- Led a team in delivering the annual report for clients invested in SIPP, providing performance analysis of shares with FTS and FTSE 100
- Completed the Inspire Team with IMPACT training course and earned the CMI Certification
Education
Masters of Commerce -
Madras University
Chennai, India01.2009
Bachelors of Commerce -
Meenakshi College for Women
Chennai, India01.2007
Skills
- Quickbooks
- SAGE Accounts Production
- DIGITA Accounts Production and Tax compliance
- IRIS Accounts Production and Personal Tax
- Xero
- Adobe Acrobat
- MS Office
References
Will be pleased to furnish upon request
Languages
- English
- Tamil
Personal Information
- Date of Birth: 05/04/87
- Nationality: Indian
Projects And Courses
- L2P reclaim project, Successfully cleared over 200 reclaim forms to secure S455 repayments for clients.
- Migration projects, Transitioned clients from Ax software to Xero and FreeAgent, as well as moving payroll clients from IRIS Earnie to Moneysoft.
- Annual report for clients invested in SIPP, Provided performance analysis of shares with FTS and FTSE 100.
- Inspire Team with IMPACT training, CMI Certification
Timeline
Senior Manager – Operations
IRIS KPO Resourcing India Pvt Ltd.
06.2018 - Current
Manager
FLEMMINGS BPO PVT LTD
05.2007 - 06.2016
Masters of Commerce -
Madras University
Bachelors of Commerce -
Meenakshi College for Women
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