Darwinbox
Jayashree Ghosh
Human Resource
Kolkata
Summary
A seasoned HR leader with extensive experience in guiding HR functions for large-scale organizations. Proven track record in talent acquisition, performance management, employee engagement, and strategic HR planning. Adept at aligning HR strategies with business goals to drive growth and profitability on a global scale. Strong collaborator with senior leaders, fostering trust and ensuring effective communication and operational rigor.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
AVP Human Resource
MPokket Financials Pvt Ltd
Kolkata
07.2021 - Current
- Leading HR Business Partner and Talent Acquisition functions for the Customer Experience division, overseeing a team of 6000+ employees
- Managed talent acquisition processes, identifying top candidates for organizational growth
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Established policies and procedures that improved operational efficiency within the organization.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Delivered projects promptly through effective management, resulting in consistently high-quality outcomes.
- Cultivated a culture of performance improvement by mentoring and coaching team members.
- Implemented strategies aimed at boosting employee engagement, leading to improved retention and morale.
- Designed and administered regular employee engagement surveys, analyzed results, and implemented action plans to address areas of concern and enhance overall employee experience
- Established robust succession planning frameworks to identify and develop internal talent, ensuring leadership continuity and business resilience
Regional HRBP
US Tech Solutions
Kolkata
11.2020 - 07.2021
HR Business Partner
Lenskart.com
Kolkata
10.2019 - 10.2020
Assistant Manager - HR
VFS Capital
Kolkata
04.2017 - 10.2019
Process Lead
Infosys BPM
Pune
01.2013 - 01.2015
Business Analyst
Centrica
Edinburgh
05.2009 - 09.2012
Education
Master of Science - Industrial Psychology
The University of Nottingham
Nottingham 10.2006 - 07.2008
Skills
Organizational development
Policy development
Performance improvement
Problem-solving
Analytical skills
Customer relations
Quality assurance
Team building
Team collaboration
Employee relations
Effective leader
Change management
Decision-making
Accomplishments
· Merit Student Award from Government of India, 2006. Top rank holder across country.
Software
Keka
HROne
Zoho
Amber
Certification
• HR as a Strategic Business Partner
Timeline
• Employee Experience
02-2024
• Strategic Business Partnering
09-2023
• HR as a Strategic Business Partner
08-2023
AVP Human Resource
MPokket Financials Pvt Ltd
07.2021 - Current
Regional HRBP
US Tech Solutions
11.2020 - 07.2021
HR Business Partner
Lenskart.com
10.2019 - 10.2020
Assistant Manager - HR
VFS Capital
04.2017 - 10.2019
Process Lead
Infosys BPM
01.2013 - 01.2015
Business Analyst
Centrica
05.2009 - 09.2012
Master of Science - Industrial Psychology
The University of Nottingham
10.2006 - 07.2008