Jayashree Rao
12 YEARS OF EXPERIENCE IN AML/KYC PROFESSIONAL
Bangalore
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Manager of Operations
Genpact India Pvt Ltd
Bangalore
06.2020 - Current
- Managing team of 10 Analyst, involved in end to end KYC for Corporate banking customers
- Understanding stakeholder’s requirement /Goals and consistently meeting/Exceeding their requirement
- Identifying risks associated with the process and ensuring controls are put in place to mitigate them
- Ensuring effective capacity planning and managing attrition
- Ensuring teams consistently meet the SLA and PLA
- Conduct initial reviews through public sources to identify KYC information available for the entity in review, Identifying gaps and initiate client outreach for pending requirements
- Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process
- Make recommendation on process enhancements to increase efficiency and accuracy
- Production of KYC profile to the highest quality standard in line with the latest policies and procedures
- Thorough understanding of legal structures of various client types: financial institutions, corporate
- Obtain and update all missing requirements & documentation from client on to the system
- Frequently interacting with the regional Compliance team to discuss any shortcomings from the client’s documentation and proactively working to obtain exceptions were required to onboard the client in the shortest span of time
- Maintaining the effective risk control measure to avoid escalations (quality checks)
- Performing overall risk assessment of client due diligence files based on country, nature of business, reputational and product/services risk
- Part of training team and trained the batches on different product used in Sanctions
- Ensure the team has thorough knowledge on the relevant products and confidently work on their BAU
CDD Quality Analyst
HSBC Electronic Data Processing India Pvt Ltd.
Bangalore
05.2013 - 06.2020
- Performing Quality check end to end remediation obtained for Bermuda and HBLO based CMB Clients which includes Sole Trader, Partnerships, Trusts, Corporates, Voluntary Sectors, NBFI, GSB’s and Funds
- Validating and verifying Clients information and also making sure it's in line with the group’s policies & procedures
- Making sure all checks i.e
- Risk Assessment, Screening, EDD (if applicable) ID&VA & KYC are followed to complete the Review
- Correctly identifying all Connected Parties/Beneficial Owners by deciphering ownership structures for all client types
- Ensure Data Quality controls are maintained
- Coordinating with RM’s and CM’s to keep our records up to date & to procure any missing information for final Audit purpose
- Validation of the Clients profile by making sure all necessary supporting documents are obtained
- Providing effective feedback to minimize errors and increase the overall efficiency of my process
- Identifying and Escalating potential issues to make sure any potential risk is mitigated
- Conducting QC Calibrations on a regular basis
- Provided inputs & suggestions to streamline procedures for Bermuda and HBLO CMB Deployment from its inception
- Attending Query calls with the stakeholders on regular basis and clarifying them
- Conducting procedural refreshers and cascading process updates from the BA and making sure the same is effectively cascaded to the Team
- Maintain and send EOD counts for the QC and Business
- Responsible to Circulate Week wise, Month wise QC Data – POD wise along with the score and percentage
- Responsible to generate US affiliate templates in coordination with the respective team members
- OIC in absence of the Manager
- Conduct Team Huddle every day and discuss regarding the OOE, WR, RPH and PA team wise
- Allocate work to the team and maintain Capacity planner, Skill Matrix and 35 days planner
- Coach the team members and ensure the
Sr. Executive Recruitment
Samartha InfoSolutions Pvt. Ltd.
Bangalore
06.2011 - 10.2012
- Company Overview: IT Consultancy / Professional Service Organization specialized in Business Computing Technology and Infrastructure Solutions
- Write and place job advertisement in various media outlets
- Shortlisting suitable candidates as per requirement
- Conduct initial screening process for fresh candidates
- Maintain records of screening
- Tie up with Institutes and consultants for requirements
- Meet up with Client and co-ordinate for requirements
- Follow shortlisted candidates till joining
- Co-ordinate with HR for joining formalities
- IT Consultancy / Professional Service Organization specialized in Business Computing Technology and Infrastructure Solutions
Asst. Manager Administration
Animaster Productions Pvt. Ltd.
Bangalore
12.2005 - 03.2011
- Complete screening process for the Candidate
- Negotiate remuneration & prepare offer and appointment letters
- Handle joining formalities and schedule training session
- Prepare salary & settlements for the employees
- Responsible for statutory records
- Handle exit formalities
- Maintain grievance & labour case & resolved
- Documentation & monitoring movements of assets & maintenance
- Co-ordinating for statutory & legal works done by govt
- Bodies through the agent
- Providing support for pantry, couriers, postal & parcel, disposal, pest control etc
- Maintaining Electricity & Telephone lines, Mobile connections and periodical renewal
- Arranging itinerary for members and also arrange for their stay
- Verify & clear advance payment for travel as per slab and also travel settlement
- Supervising all House Keeping activities, preparing checklist of activities to be monitored daily/weekly/monthly/quarterly basis
Education
Bachelor of Arts - Economics
Bangalore University
Bengaluru, India 04.2001 - 04.2003
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Accomplishments
- Supervised team of 24 staff members and Indirect reporters of 140 members.
Timeline
Manager of Operations
Genpact India Pvt Ltd
06.2020 - Current
CDD Quality Analyst
HSBC Electronic Data Processing India Pvt Ltd.
05.2013 - 06.2020
Sr. Executive Recruitment
Samartha InfoSolutions Pvt. Ltd.
06.2011 - 10.2012
Asst. Manager Administration
Animaster Productions Pvt. Ltd.
12.2005 - 03.2011
Bachelor of Arts - Economics
Bangalore University
04.2001 - 04.2003
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