Jayashree Sadayamuthu
Scrum Master
Chennai,TN
Summary
Demonstrative Scrum Master with record of successfully leading teams in developing high-quality software solutions.14+ Years of Experience in field of Software testing and leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
Overview
15
15
years of professional experience
Work History
Senior QA Engineer
New American Funding Technologies
2 2023 - Current
- Managing a large-scale Agile transformation initiative, guiding teams through the adoption of Agile principles and practices.
- Implemented Agile metrics and tracking mechanisms to monitor team performance and identify areas for improvement, resulting in increased productivity and delivery predictability.
- Led cross-functional workshops and training sessions on Agile methodologies, including Scrum, Kanban, and Lean principles, to educate and align team members on best practices.
- Organized and led regular Scrum of Scrum calls to coordinate efforts and address dependencies across teams, resulting in improved cross-team collaboration and faster delivery of features.
- Championed a culture of continuous learning and innovation, encouraging experimentation and feedback loops to drive process improvements and organizational agility.
- Acted as a servant leader, coaching and mentoring team members on Agile principles and practices to foster a culture of continuous improvement
- Facilitated sprint planning, backlog grooming, and retrospective meetings to drive accountability and transparency within the team.
- Facilitated cross-functional collaboration to improve overall team performance and project outcomes.
- Managed risk assessment process by identifying potential threats early on and developing mitigation strategies accordingly.
- Provided regular updates on project status through clear reporting mechanisms customized for various stakeholders'' needs.
- Led retrospective meetings to analyze completed sprints'' successes and challenges, promoting continuous learning within the team environment.
- Streamlined communication channels for team collaboration, resulting in faster issue resolution.
- Empowered teams to self-organize and make decisions quickly, resulting in increased productivity.
- Resolved conflicts among team members through open dialogue and constructive feedback sessions, fostering a positive working atmosphere conducive to high productivity levels.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Communicated project updates to stakeholders at all levels.
- Created and implemented contingency plans to address potential risks.
Senior Associate- Projects
Cognizant Technology Solutions
2009.12 - 2023.02
- Spearheaded QA activities for projects/products, overseeing a team of QA engineers and ensuring timely delivery of high-quality software solutions
- Introduced Agile methodologies into the QA process, resulting in improved team collaboration, faster feedback loops, and increased product quality
- Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Managed multiple concurrent projects, prioritizing tasks according to business needs and deadlines.
- Led automation efforts to improve testing efficiency and reduce manual workload for the QA team.
- Coordinated release activities, ensuring smooth deployment of high-quality software products into production environments.
- Implemented risk mitigation strategies to address potential issues, ensuring smooth project execution.
- Collaborated with cross-functional teams to identify and resolve complex software issues, ensuring a seamless user experience.
- Conducted root cause analyses on critical defects, recommending improvements to prevent future occurrences.
- Optimized testing processes by introducing advanced tools and methodologies, resulting in increased test coverage and shorter release cycles.
- Developed strong working relationships with stakeholders to set realistic expectations regarding product deliverables and timelines.
- Enhanced team efficiency by leading daily stand-up meetings, coordinating tasks, and providing mentorship to junior QA engineers.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Managed conflict resolution among team members when necessary; maintained a positive and productive work environment that fostered collaboration and professional growth.
- Facilitated post-release reviews to identify areas for improvement and ensure continuous refinement of testing processes.
- Recruiting team members based on the requirement for the
Projects. - Conducting one-on-one meeting to provide feedback and handle appraisals
Education
Bachelor of Engineering(EEE) -
Government College of Engineering, Bargur
Chennai, Tamil NaduSkills
CSM-Certified Scrum Master
Professional Skills
- Project Management
- Team Management
- Quality Management
- Risk Management
- Stakeholder Management
- Conflict Management
- Strategic Planning
- GAP and Feasibility Analysis
- Communication Skills
- Critical Thinking
- Advanced problem solving
Experience
Scrum Master | New American Funding Jan 2024 - till date | Chennai
Senior QA Engineer | New American Funding Feb 2023 - Dec 2023 | Chennai
Senior Associate -Projects | Cognizant Jun 2020 - Jan 2023 | Chennai
Senior Testing Analyst -Projects | Cognizant Jan 2019 - May 2020 | Mississauga- Canada
Senior Associate -Projects | Cognizant Jun 2015 - Dec 2018 | Chennai
Associate - Projects | Cognizant Nov 2013 - May 2015 | Milwaukee, United States
Associate - Projects | Cognizant May 2012 - Oct 2013 | Chennai
Programmer Analyst | Cognizant Dec 2009 - Apr 2012 | Chennai
Technical Skills
- Certified Scrum Master
- Project Management Tools(JIRA, Confluence, Azure Devops, Microsoft TFS)
- Agile Metrics
- Functional and Automation Testing(Selenium Java and C#)
- SQL, Database Testing, POS(Point of Sale) Testing and IVR Testing
- Content Management Tools(Hybris and AEM)
- Microsoft CRM Dynamics
- Encompass and Robotic Process Automation(RPA)
Domains Worked
- Insurance (Annuities and Life) - 6 Years
- Retail (Ecommerce) - 3 Years
- Banking (Payments and Processing) - 3 Years
- Hospitality (Food and Restaurant) - Less than a year
- US Mortgage - 2 Years and on
Clients Worked
- Prudential Financial
- Northwestern Mutual
- The Home Depot
- Discover Financial Services
- McDonald's
Timeline
Senior Associate- Projects
Cognizant Technology Solutions
2009.12 - 2023.02
Senior QA Engineer
New American Funding Technologies
2 2023 - Current
Bachelor of Engineering(EEE) -
Government College of Engineering, Bargur
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