JAYASHREE SAHA
Kolkata,West Bengal
Summary
Experienced data analyst with over 3 years of experience in Fifth Force, actively seeking full-time data analyst roles. Proven track record as a collaborative team player, consistently meeting needs, improving processes, and exceeding requirements in dynamic team environments. Known for diligent work ethic, exceptional communication skills, and the ability to prioritize tasks effectively. Ready to leverage expertise in data analysis to drive impactful insights and contribute to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Analyst
Fifth Force
04.2021 - Current
- Achieved 200% growth for Fifth Force using Data Analysis Technique
- Led Churn Project which led to reduce yearly churn rate by 50% in the year 2023
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Utilized data visualization tools to effectively communicate business insights.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Created dashboards to monitor and track key performance indicators.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
Front Desk Executive
CAxis
01.2017 - 01.2019
- Led the Data Collection and Automation Project using Google Form which reduced the execution time by 50-60%
- Timely Coordination With Students and Faculty
- Handling and Managing Queries which led to 100% more conversion
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Prepared weekly employee work schedules to meet operational needs.
Education
IBM Data Science Professional Certificate - Computational Science
Coursera
Virtual01.2024
IBM Data Analyst Professional Certificate - Computational Science
Coursera
Virtual01.2023
Master of Arts - Bengali
Rabindra Bharati University
Kolkata12.2014
Skills
- Python Programming
- SQL
- Power BI
- Basic and Advanced MS Excel
- Critical Thinking
- Data Pre-Processing
- Data Analysis
- Data Visualization and Presentations
Extracurricular Activities
Trained in Kathak Dance Form. 6th year Certification Trained in Rabindra Sangeet. 4th year Certification
Projects
Social Media Content Strategy Advice. Completed a data analytics Project to advise a social media client on their content creation strategy. This is done as a Virtual Internship in Forage for Accenture North America Customer Retention Dashboard Create a dashboard in Power BI for a Telecom client that reflects all relevant Key Performance Indicators (KPIs) and metrics. Creating an Interactive dashboard for the retention manager reflecting the KPIs. This project was done as virtual internship in Forage for PwC Switzerland
Certification
- Certified Data Analyst, IBM - 9 Months
- Certified Data Scientist, IBM - 9 Months
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Timeline
Data Analyst
Fifth Force
04.2021 - Current
Front Desk Executive
CAxis
01.2017 - 01.2019
IBM Data Science Professional Certificate - Computational Science
Coursera
IBM Data Analyst Professional Certificate - Computational Science
Coursera
Master of Arts - Bengali
Rabindra Bharati University
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