Jayashree Sridhar

• Implemented process improvements to streamline workflow and reduce delays.
• Facilitated communication between departments to promote collaboration and resolve issues.
• Developed performance metrics to evaluate team effectiveness and operational success.
• Monitored staff performance and addressed issues.
• Coached, mentored and trained team members in order to improve their job performance.
• Created monthly reports for senior management summarizing operational performance metrics.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Conducted performance reviews for team members.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Produced thorough, accurate and timely reports of team activities.
• Organized team activities to build camaraderie and foster pleasant workplace culture.

One Direct :

• Contributing to team effort by accomplishing related results to GTM team strategies for Outbound and Partial Inbound support.
• Specialized in selling a comprehensive CX management platform to streamline Service Cloud, Messaging Cloud & Feedback Cloud and engagement across multiple channels.
• Conducted the intro level presentation before the lead handoff while filling the sales funnel.
• Established consistent lead closures within India Market.

Gupshup Technologies :

• Contributing to team effort by accomplishing related results to GTM team strategies for Outbound process.
• Specialized in selling a conversational messaging platform powered by AI, enabling businesses to engage customers across channels like WhatsApp, RCS, Socials and engagement across multiple channels.
• Established consistent lead closures within India Market.

• Contributing to team effort by accomplishing related results as needed.
• Specialized in selling identity governance, access management, and privileged access management to targeted markets.
• Established consistent lead closures in India, Sri Lanka, and parts of Europe.

• Advanced the process of qualifying leads through strategic use of platforms like LinkedIn and direct outreach.
• Tracked lead creation via Atlas CRM and engaged with COO regarding contracts and key contacts.
• Executed pre-sales strategies for SaaS solutions tailored to specific industries such as CPG, Retail, and E-commerce within the Indian market.

• Generate and qualify leads via LinkedIn, ZoomInfo, and cold calling.
• Specialised in cold-call selling of cloud hosting, disaster recovery, and managed IT services for business continuity.
• Oversaw lead qualification and contract closure activities, maintaining seamless departmental communication.
• Managed lead funnel utilizing Salesforce CRM to create sales pipeline based on targeted qualifications.
• Steered a group of 8-10 towards consistently meeting allocated performance goals.