Experienced Group Coordinator with a demonstrated history of effectively managing team activities and delegating tasks to ensure efficient completion. Proven expertise in developing problem-solving strategies, conducting performance reviews, and providing coaching for professional development. Skilled in work planning, prioritization, quality improvement, and documentation. Adept at conducting training sessions on updates and protocol changes, as well as motivating team members to overcome challenges. Strong verbal and written communication skills with a focus on teamwork and collaboration. Career goal includes further enhancing leadership capabilities within dynamic organizations.
• Coordinated team activities and delegated tasks to ensure efficient completion of tasks
• Developed strategies for problem solving and conflict resolution among team members
• Conducted regular performance reviews to assess individual team member progress
• Provided coaching and feedback on employee performance, motivating for professional
development
• Conducts daily meetings for daily task planning and execution
• Appreciating the team and the user for completion of the task on time
• Communicate the inferences between the user to management and management to user
• Assigning the daily task to team
• Providing the Attendance report
• Daily Performance report
• Quality Feedback to user
• Conducting the training sessions on the Daily updates and the protocol changes
• Conducting the meeting for low performer and understanding their issues and concerns
and motivate to overcome their issues
• Delegating the task to the users on need basis
• Analyze the claim and try to resolve the claims with the available resources
• Performed calls to insurance companies on the outstanding claims
• Working on Rejections
• Investigated discrepancies between claims and if required used to appeal the claims
• Assisting the freshers and the team on clarifying their clarifications on the claims.
• Providing assistance to achieve the targets to team
• Analyze the claim and try to resolve the claims with the available resources
• Performed calls to insurance companies on the outstanding claims
• Worked on Rejections
Team Supervision
Mentoring
Work Planning and Prioritization
Quality Improvement
Documentation and Reporting
Performance Evaluations
Goal Setting
Problem-Solving
Verbal and Written Communication
Teamwork and Collaboration
• Co-ordinate with 50+ users in the team and achieved the desired targets on a month on
month basis.
• Handled 3 process (TC Team, EDI Team and Appeals Team)
• Recognized as a best Group co-ordinator
• Promoted from QA to Group Co-ordinator within 6 months
Address - FLAT #301, Venkat Royal Wing, Shivanahalli Village, Yelahanka 60ft road, Bangalore 560064.
DOB - 26th April 1994.
Martial Status - Married